What are the responsibilities and job description for the Director Strategic Accounts position at PBI-Gordon Companies, Inc.?
At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!
SUMMARY :
A member of the Sales Leadership Team, this position will be directly responsible for leading the strategic accounts team in all aspects of executing the business strategically. As a leader, responsibilities include developing his / her team to levels that consistently exceed the market. Accounts reside in the turf and ornamental markets of golf, landscape, and professional lawn care space. Required to develop and own strong customer relationships that enable development of sound business plans. Execution of plans will require working with many different peers and colleagues.
Specific Responsibilities :
- Lead, coach and develop direct reports that delivers people development and business KPI's.
- Establish and execute the direction of all Accounts by leading the accounts team though the PBI Way of executing business.
- Continually monitor accounts progress to plan and implement actions as necessary to achieve goals while also communicating with the organization.
- Execute goal and objective strategies provided by the GM and VP of the Business Unit to address future business needs.
- Lead cross-functional teams in the development of annual strategic sales plans to increase transparency and efficiency of all stakeholders and align with the strategy.
- Lead, develop and execute customer business plans of combined accounts as well as specific customer account plans that align with the strategy.
- Own the fulfillment process for all accounts that meets or exceeds the expectations of the customers.
- Introduce customer specific programs that align with the strategy of both the customer and PBI.
- Work directly with customer service, production, and leadership in forecasting to ensure in time forecasted delivery.
- Provide business intelligence, which supports company growth initiatives including customer and internal product forecasting.
- Discover new opportunities and be able to work with development and regulatory to successfully deliver upon identified opportunities that would best serve client's needs.
- Resolve customer concerns by investigating issues, developing solutions, and providing sound resolutions to management.
- Manage OPEX and accruals within given budgets for team and self.
- All other duties as may be assigned.
Experience / Skills Required :
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).
Please see our CCPA disclosure for more information.
