What are the responsibilities and job description for the Client Executive - Higher Education position at PBK?
The Client Executive will serve as a top-level manager in a successful, growing firm. He or she will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction. The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.
Your Impact
Strategic: The Client Executive will be a key contributor to further defining and guiding the strategic plan. PBK’s corporate resources and management team will be made available to assist the Client Executive in meeting these goals.
Operational: The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. He or She will oversee client relations, including project team performance and overall client satisfaction.
Marketing/Business Development: The ability to establish and develop relationships with potential clients is essential. She or He will work closely with the firm’s Marketing & Business Development departments to develop new opportunities and build relationships.
Management/Leadership: The Client Executive will promote a support structure to further develop the abilities of the staff. He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.
Your Impact
Strategic: The Client Executive will be a key contributor to further defining and guiding the strategic plan. PBK’s corporate resources and management team will be made available to assist the Client Executive in meeting these goals.
Operational: The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. He or She will oversee client relations, including project team performance and overall client satisfaction.
Marketing/Business Development: The ability to establish and develop relationships with potential clients is essential. She or He will work closely with the firm’s Marketing & Business Development departments to develop new opportunities and build relationships.
Management/Leadership: The Client Executive will promote a support structure to further develop the abilities of the staff. He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.
- Executive Meetings
- Board Meetings
- Major Presentations
- Introduction & Important Issues Meetings
- Management & Staffing Meetings
- New Hire Interviews
- Client Maintenance
- Business Development
- Conferences/Seminars
- High Level QAQC
- Continuous 5-min Meetings with Production Director & Project Managers
- Must be a Registered Architect in the State.
- Must have a minimum of 15 years of experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
- Must have prior K12 and/or Higher Education experience to be considered.
