Referral Coordinator

PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives.

Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization.

Job Summary:

Referral Coordinators perform administrative and clerical duties while working with providers to connect patients to specialists through the referral process.

Duties/Responsibilities

• Maintain ongoing tracking and appropriate documentation on referrals
• Ensure complete and accurate patient demographic and current insurance information
• Assist patient with scheduling appointments
• Review details and expectations about referrals with patients
• Establish and maintain relationships with identified service providers
• Responsible for scheduling consultations, diagnostic testing and surgical procedures
• Responsible to schedule and notify patients of scheduled appointment
• Ensure that referrals are addressed in a timely manner
• Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorization
• Responsible to notify office manager of any issues or concerns from patient and/or provider
• Follow up on patient referral inquires not immediately resolved
• Assists as needed or directed with other department or business needs

Summary

The Referral Coordinator position requires a candidate with a strong foundation in office administration and medical terminology. The ideal candidate should be proficient in managing medical records, medical coding, and insurance verification. Premium skills such as experience with managed care, HIPAA regulations, and various coding systems (CPT, ICD-9, ICD-10) are highly valued. The Referral Coordinator will play a crucial role in ensuring the smooth coordination of patient referrals and maintaining accurate medical documentation. The position reports to Office Manager and requires a detail-oriented individual who can work effectively in a fast-paced medical environment.

Qualifications
- Medical office experience
- Medical terminology
- Medical records
- Medical coding
- Insurance verification
- Managed care
- HIPAA
- CPT coding
- ICD-9, ICD-10, ICD coding

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Patient referrals: 1 year (Required)

Work Location: In person

Salary : $15 - $18