Marketing Communications Specialist, Growth & Operations

At PCF Insurance Services, our commitment to excellence in risk management, benefits design and a broad array of insurance solutions has made us a leader in the industry. Being r anked #19 on Business Insurance's 2024 Top 100 Brokers and #13 on Insurance Journal's 2024 Top Property/Casualty Agencies demonstrates our dedication to world-class service and unparalleled solutions for our clients. Our strategic blueprint centers on investing in the success of our partners, team members, clients, carriers, and shareholders. As t he #1 Fastest-Growing Company in Utah for three consecutive year s and w ith a presence in over 140 businesses across the country, we offer enhanced market access and an ever-expanding network of industry-leading talent. Join us at PCF Insurance Services, where your career can progress within our dynamic and inclusive work environment.

Job Summary

The PCF Insurance Marketing Communications Specialist for Growth & Operations develops content for our internal and external communications channels designed to reinforce and solidify our leadership position as a top 20 U.S. insurance brokerage and ultimately help drive our company's growth organically and through M&A. These individual touchpoints that you’ll create and be responsible for will shape our collective voice through storytelling, dialogue, and connection.

You’re enthusiastic and thoughtful, proactive and receptive, collaborative by nature because you always leave your ego at the door. Partner your genuine character and ability to create compelling content with the complementary skills of our Marketing & Communications team, and you won’t merely witness first-hand how a small team can harness the power of collaboration, innovation, and cooperation for the greater good—you’ll be an intrinsic part of it. This role reports to the Senior Director of Communications.

Duties And Responsibilities

• Create, plan, write, and measure effectiveness of internal and external communications, including industry newsletters; talking points for in-person and virtual speaking opportunities; video/multimedia scripts and storyboards; press releases; optimized website copy using our keyword strategy, as well as intranet copy; blogs and social media; client satisfaction surveys; and more.
• Collaborate, build relationships, and serve cross-functionally across our Growth & Operations teams (property & casualty, health & benefits, carrier relations, risk management, and industry practice groups) to source and develop meaningful content for a variety of mediums.
• Monitor current / emerging trends and stakeholder perceptions to drive content relevancy and ensure target audiences are engaging with content as planned per our communications strategy.
• Contribute to a strict quality assurance process to ensure quality, accuracy and compliance of content and messaging.
• Maintain the Growth & Operations editorial and social calendars, ensuring it’s timely, relevant, and updated as needed.
• Post optimized content to website and blog, intranet, and social media; create and send internal and external mass emails and submit press releases to wire service.
• Work in partnership with our preferred vendors, maintaining strong working relationships.
• Conduct market and competitive research to refine messaging.
• Support and sometimes lead projects on behalf of our Marketing & Communications team.
  
  

Qualifications

• Bachelor’s degree in communications or related field from an accredited college or university.
• 5 years communications-related experience supporting a corporate environment; insurance, financial services, or another highly regulated industry experience required.
• Strong grasp of targeted audiences with the know-how to clearly and creatively deliver content that resonates and brings value.
• Detail-oriented with an ability to quickly adjust priorities as needed.
• Solid project management skills and superb verbal and written communication skills.
• Ability to work in a fast-paced, dynamic environment.
• Familiarity with other platforms common to a marketing tech stack, including content management systems, project management platforms, public relations and wire services, asset libraries, and more.
• Position can be fully remote or in office at our headquarters in Lindon, Utah.
• Estimated travel up to 20%.
  
  

Preferred Qualifications

• Proficient in Microsoft Office, including Word and PowerPoint; SharePoint and/or Canva experience.
  
  

Benefits

• Medical, Dental, Vision
• Life Insurance, AD&D
• Medical FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Short- & Long-Term Disability
• Long-term Care
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K
  
  

PCF Insurance Services is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.

Attention Recruitment Agencies: PCF does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of PCF, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting PCF's Talent Acquisition Department.

Apply Now