Executive Steward

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, located on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. Our signature restaurants and reinvention of dining operations celebrate culinary excellence, while our hospitality team ensures smooth and exceptional service at every turn.

As an Executive Steward, you will play a crucial role in the operational success of our Food & Beverage Department. You will oversee the day-to-day management of the kitchen utility team, ensuring seamless operations, compliance with safety standards, and fostering a collaborative environment. Your leadership will ensure that our guests and associates enjoy the highest standards of cleanliness, efficiency, and service excellence.

Key Responsibilities

1. Leadership & Team Management: Oversee dish room operations and provide hands-on guidance to utility associates, including training on sanitation, equipment handling, and chemical usage, while ensuring compliance with Food & Beverage policies and standards.
2. Sanitation & Safety Compliance: Enforce food handling and sanitation regulations, maintain a hygienic dining environment, and uphold Marriott’s safety standards to ensure a secure workplace for all associates.
3. Inventory & Equipment Oversight: Manage inventory of china, glass, silver, and service items; inspect, maintain, and ensure proper functionality of dish room and food holding equipment.
4. Banquet & Service Support: Collaborate with Banquet Chef and Maître d’ to execute banquet plating and food running; oversee breakdown and cleaning processes for banquets, restaurants, and cafeterias to maintain seamless operations.
5. Operational Efficiency: Strategically review staffing levels, workflows, and budgetary controls to optimize operations while meeting financial objectives and maintaining service quality.
6. Guest & Associate Engagement: Foster a culture of excellence by empowering associates to deliver exceptional customer service, addressing guest feedback promptly, and cultivating continuous improvement through team meetings and recognition of achievements.

Perks & Benefits

As part of the PCH Hotels & Resorts portfolio, associates enjoy:

• Comprehensive Health Coverage: Options for Health, Dental, and Vision, including FSA and HSA plans.
• 401(k) with Company Match: Plan for your future with a matching retirement plan.
• Exclusive Discounts: Savings on hotel stays, dining, golf, and retail at PCH properties and worldwide through Marriott.
• Career Growth Opportunities: Ongoing training and development with potential for advancement.

Education & Experience

• Education: High School Diploma required; Bachelor’s Degree or Culinary Education preferred.
• Certifications: As required by local and state regulations.

Physical Demands

Join us at the Grand Hotel Golf Resort & Spa, where your dedication to excellence will be celebrated, and your contributions will create unforgettable guest experiences. Be part of a team that thrives on hospitality, teamwork, and the pursuit of perfection!