What are the responsibilities and job description for the Business Technology Support - Field IT Technician position at PCL Construction?
The future you want is within reach.
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of. You'll play a key role in delivering innovative IT solutions, supporting cutting-edge construction projects, and ensuring our operations remain efficient and connected..
Here's how a Business Technology Support - Field IT Technician for our US Head Office office contributes to our team :
Responsibilities
- Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
- Actively seeks out issues, problems, and opportunities, and creates solutions.
- District jobsite setup and turndown, including remote support.
- Creates and delivers technical training and other knowledge resources.
- Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
- Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
- Proactively assists other team members with technical issues.
- Solicits feedback from operational project teams to identify innovations, challenges, and issues.
- Provides implementation support on corporate and regional initiatives.
- Position involves up to 25% travel within the U.S.
Qualifications
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us at careers@pcl.com with the position and location you are interested in.
Together, we can build success and a better future. Let’s get started!
Employee Status : Regular Full-Time
Company : PCL Construction Enterprises, Inc.
Primary Location : Tempe, Arizona
Job : Business Technology Support - Field IT Technician
Requisition : 7461
