What are the responsibilities and job description for the Computer Technician Lead position at PCs for People?
Job Description
Job Description
Description : About the Role
This full-time Computer Technician Lead position is responsible for overseeing our technician operations process. The Computer Technician Lead will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality, and be well-versed in computer systems and network functions.
Key Role Responsibilities
- Repairing and refurbishing donated computers
- Work with managers on improving process
- Computer troubleshooting
- Hard drive sanitization
- Disk imaging
- Automated operating system installation
- Assembling and Disassembling computers
- Computer repairs
- Telephone technical support
- Computer loading / unloading
- Order parts
- Manage Bulk order sheet
- Delegate daily tasks and provide training as needed
- Manage network and camera system
- Install new systems as needed
- Help facilitate with volunteers
- Coordination, setup and management of volunteer events at warehouse
- Provide specs for online orders
- Complete tech KPI
- QC hard drives
- Order new staff badges
- Other duties as needed
Desired Skills / Qualifications
Benefits
We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. We offer full health benefits (medical, dental, vision), 401k matching, disability insurance, life insurance, and PTO.
Equal Opportunity Employer
Requirements :
