What are the responsibilities and job description for the Sales Development Representative position at PCS Wireless GLOBAL?
Ready to be a part of a game-changing team that thrives on defying the impossible?
About PCS Wireless
Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.
Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.
Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, and it continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!
About the Role
Do you have a passion for sales and a hunger for success? Are you looking for a job in New Jersey? Are you Bilingual is English and Spanish? Your next adventure awaits at PCS Wireless! We are looking for a highly motivated Sales Development Representative (SDR) to join our growing sales team. In this role, you will work closely with our sales enablement and marketing manager to drive revenue by engaging with inbound leads and reactivating dormant customers. You must be able to speak and write in English and Spanish.
What You Will Do
· Identify and qualify leads through inbound and outbound outreach, acting as the first point of contact for potential customers.
· Engage with key decision-makers to understand their needs and present tailored solutions that align with PCS’s offerings.
· Collaborate with sales and marketing teams to drive and enhance lead generation initiatives.
· Develop and maintain a robust pipeline of prospective customers, ensuring consistent follow-up and engagement.
· Customer Reactivation – Identify and proactively reach out to dormant customers, re-engaging them and converting them into active buyers.
· Strategize with Sales and Marketing to design and implement innovative outreach campaigns.
· Performance-Driven Execution – Meet or exceed key performance metrics, including customer activations, reactivations, and first-purchase conversions.
· Prospecting & Outreach – Utilize multiple channels (WhatsApp, email, phone, and social media) to initiate conversations with potential and past customers.
Who You Are
You are energetic, ambitious, and tech-savvy professional who thrives in a fast-paced sales environment.
· Driven by earnings potential & career growth – Excited by commissions and internal growth opportunities.
· Confident & Agile – Comfortable engaging customers and quickly adapting to market dynamics.
· Persistent & Resilient – Willing to chase leads and overcome objections with enthusiasm.
· Tech-Savvy & Organized – Comfortable using CRMs, data tools, and communication platforms.
· Strong Communication Skills – Ability to initiate conversations, actively listen, and build rapport with customers.
· Problem-Solving Mindset – Capable of quickly assessing customer needs and offering solutions.
We Are Seeking People Who:
· Are owners.
· Are continually raising the bar.
· Are sincerely open-minded and are willing to examine their strongest convictions with humility.
· Nurture and embrace differing perspectives to make better decisions.
What's in it for You
· A supportive, diverse, and global team with growth mindset
· A scaling company with great industry professionals
· Great opportunities to get involved with exciting projects.
If you are ready to join our fast-paced company, apply below!
We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.
