Strategic Account Manager

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit values flexibility, a "me for we approach", and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About the Role:

The Strategic Sales Account Manager plays a key role in driving revenue growth by fostering strong, trust-based relationships with customers and ensuring their needs are met with excellence. This position involves managing a diverse customer portfolio, identifying opportunities for upselling and cross-selling, and maintaining exceptional customer satisfaction. Highly analytical in nature, the role leverages raw customer data to craft compelling insights and build enduring partnerships. The Strategic Sales Account Manager collaborates closely with internal PCS teams to deliver tailored, innovative solutions that align seamlessly with client goals.

 
What You Will Do:

• Client Relationship Management: Build and maintain long-lasting relationships with clients. Address client needs with prompt and professional solutions, establishing PCS Wireless as a trusted business partner.
• Contract Negotiation and Renewal: Account Managers may be involved in renewing contracts or negotiating new terms with customers, ensuring continued business.
• Product and Customer Knowledge: Stay updated on the latest products, market trends, and competitive landscape.
• Business Development: Actively identify and pursue new business opportunities in the technology recommerce sector. Leverage market insights to penetrate untapped segments and generate revenue.
• Team Collaboration: Work closely with the sales team, marketing department, and business development managers to align strategies and ensure cohesive sales efforts.
• Reporting and Analysis: Maintain accurate records of activities, track key performance metrics, and provide regular performance reports to leadership.

Who You Are:

• Results-Driven: You thrive in a goal-oriented, fast-paced environment
• Strong Communicator: Your excellent communication and interpersonal skills allow you to build trust and rapport with clients effortlessly.
• Tech-Savvy and Adaptable: You excel at quickly learning and staying ahead of the latest technology trends, positioning yourself as a trusted resource for clients in a dynamic, fast-paced industry. You have a knack for analyzing raw data to craft compelling customer narratives and recommending the most suitable PCS programs. Proficient in CRM software (e.g., NetSuite) and skilled in Microsoft Office Suite (Word, Excel, PowerPoint), you bring a strategic and data-driven approach to client engagement.
• Self-Motivated and Resourceful: You take initiative, seek out solutions, and don’t shy away from challenges. You’re driven to find new opportunities and optimize your sales approach.
• Team Player: While independent and proactive, you understand the importance of collaboration across departments and with external partners and contribute positively to team success.
• Organized and Detail-Oriented: Your strong organizational skills and time-management skills help you manage multiple tasks efficiently.

We Are Seeking People Who:

• Who are owners. 
• Are continually raising the bar.  
• Are sincerely open-minded.
• Are willing to examine their strongest convictions with humility. 
• Are willing to nurture and embrace differing perspectives to make better decisions. 
  

What's in it for You:

Recognition and Rewards: Join a company that celebrates achievements, with regular incentives for top performers.

Career Growth: Opportunities for professional development and advancement within a fast-growing, market-leading company.

Industry Exposure: Gain valuable experience in the dynamic tech recommerce industry, working with top brands and clients in the Middle East.

Supportive Work Environment: Be part of a collaborative team that values innovation, excellence, and individual contributions.

If you are ready to join our fast-paced company, apply below!

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.