CloudOps Engineer II

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. 

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview 

We are seeking a skilled CloudOps Engineer to drive the implementation, maintenance, and optimization of our cloud infrastructure. In this role, you will be responsible for upholding cloud management policies, migrating on-premise applications to the cloud, debugging cloud stacks, and deploying new cloud applications. 

• Complete operational tasks, incident logging, reporting, identity and access management, cloud components monitoring and testing, and disaster recovery to support the day-to-day cloud service delivery infrastructure
• Contribute to reviewing existing operations in own area of work, and assist in
• identifying improvements
• Design and implement disaster recovery and contingency plans to protect company data
• Support implementation of less complex required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats
• Operate installation systems, devices, and processes and make adjustments as necessary
• Manage production troubleshooting projects, ensuring effective diagnosis of production issues and the development of effective solutions

• 3 to 5 years of experience as a CloudOps engineer or in a related role, such as DevOps, Site Reliability Engineering (SRE), or cloud infrastructure management
• Expertise in installing releases
• Proficiency with Terraform (or IaC-alike tools)
• Expertise in monitoring tools such as CloudWatch or Dynatrace
• Experience in certificate management
• Familiar with containerization (Docker) and cloud orchestration (AWS preferred)
• Highly motivated self-starter with a desire to help others and take action 
• Ability to independently work as a contributing member in a high-paced and focused team 
• Ability to multi-task and prioritize tasks with competing deadlines 
• Strong problem-solving and analytical skills with the ability to work under pressure 
• Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions 
• Experience in Window and Linux systems, CLI and scripting 
• Working experience with one or more flavors of SQL RDBMS administration and scripting DDL/DML 
• Expertise in setting up IIS, Managing Windows/Web Services

• Ensures Accountability
• Decision Quality 
• Collaborates 
• Drives results 
• Cultivates Innovation

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.