What are the responsibilities and job description for the Consumer Experience Analyst Intern position at PDI Technologies?
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview:
The Product Management Intern will support market and user research initiatives across GasBuddy (consumer mobile apps). This role provides hands-on experience in gathering user feedback, conducting market research, and assisting with beta programs, helping shape product strategy and improvements. The intern will work closely with a Product Management professional and gain valuable exposure to consumer app development.
\n- Conduct user feedback research to identify trends, pain points, and opportunities for GasBuddy and Data Services.
- Assist in market research to analyze competitors, industry trends, and customer needs.
- Support beta testing programs, gathering insights from users to improve product offerings.
- Organize and analyze qualitative and quantitative data to inform product decisions.
- Collaborate with cross-functional teams including design, engineering, and marketing to improve user experience.
- Develop and maintain research documentation and reports to track insights and recommendations.
- Assist in survey creation and execution, collecting feedback from users and industry experts.
- Support the creation of presentations and reports for product leadership.
- Contribute to product strategy discussions by providing data-driven recommendations.
- Help with competitive analysis and benchmarking, identifying opportunities for innovation.
- Rising college junior, senior, or MBA student with a focus on Business, Data Analytics, Product Management, or a related field.
- Strong communication skills with the ability to present findings clearly.
- Attention to detail and ability to manage research documentation effectively.
- Self-motivated and able to work independently in a fast-paced environment.
- Familiarity with consumer mobile apps (for GasBuddy-related projects).
- Analytical mindset to uncover consumer pain points.
- Experience with market research methodologies (surveys, competitive analysis, user interviews).
- Basic design skills (helpful but not required).
- Understanding of data collection, analysis, and visualization tools.
At PDI, employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
