Garage Door Installer

Job Title: Installation Technician

Company: PDQ Doors

Reports To: Dalton Widmeyer

Job Location and Schedule PDQ Doors - 805 SR 50 Milford, OH 45150

M-F 7:30 - 5

Compensation and Benefits $20 - $25 / hr.

401k, Medical, Dental, Vision

Position ProfileAs an Install Technician, you will be responsible for delivering top-notch installations to meet customer specifications, ensuring all work adheres to company standards. This position requires a combination of technical expertise, customer service, and adherence to safety protocols. You will handle installation tasks efficiently while managing tools, materials, and equipment to minimize downtime. Your role is vital in ensuring customer satisfaction by maintaining high-quality standards, meeting deadlines, and fostering positive relationships with clients. Additionally, you will be an integral part of a collaborative team, where communication, growth, and a positive culture are central to your success.

Key Responsibilities

Daily Execution:

• Perform installations following company standards, meeting customer specifications and requirements.
• Ensure installations are completed on time with minimal downtime by efficiently managing tools, materials, and equipment.
• Address any installation issues that arise promptly, minimizing delays and customer dissatisfaction.
• Follow established safety protocols to ensure a safe working environment.

Quality Control & Accuracy:

• Conduct thorough inspections during and after installation to ensure compliance with guidelines.
• Maintain consistent quality of work, exceeding customer expectations and company standards.
• Ensure all components and systems are correctly configured and installed according to product requirements.

Customer Satisfaction:

• Provide clear communication to customers regarding the installation process, answering questions and addressing concerns.
• Resolve any customer issues related to installation promptly, ensuring a positive experience.
• Foster long-term relationships with customers, promoting repeat business and brand loyalty.

Professionalism:

• Exhibit professionalism in appearance, behavior, and communication at all times.
• Take ownership of the quality of your work, consistently delivering excellent results.
• Maintain a clean and organized work environment to enhance efficiency and safety.
• Maintain a positive, professional, and customer-focused demeanor at all times.

Safety Leadership:

• Adhere to all safety protocols and maintain a safety-first mindset at all times.
• Conduct regular safety inspections and proactively identify potential risks.
• Demonstrate best practices to protect both team members and customers, contributing to a safe work environment.

Team Collaboration and Cultural Fit:

• Work closely with other technicians, service managers, and office staff to deliver the best possible customer service. Teamwork is essential to ensure efficiency and that all installations are performed to the highest standards.
• Contribute to a positive, inclusive, and supportive workplace culture. We value integrity, accountability, and a customer-first attitude, and your role is essential in maintaining these values.
• Collaborate with team members to share knowledge, skills, and expertise, supporting a culture of growth and continuous improvement.

Core CompetenciesWe are seeking a motivated individual who:

• Has strong technical skills and experience in installation roles.
• Demonstrates excellent communication and customer service abilities.
• Is highly organized with attention to detail, ensuring all installations meet quality standards.
• Takes pride in their work and strives for continuous improvement in both technical and customer service skills.
• Adheres to safety practices and maintains a clean, professional work environment.
• Is committed to working collaboratively as part of a team and contributing to a positive work culture.

Outcomes

• Successfully complete installations with minimal downtime and high customer satisfaction.
• Consistently meet or exceed installation standards, ensuring quality and efficiency.
• Foster strong relationships with customers, enhancing loyalty and repeat business.
• Contribute to a safe and efficient work environment, adhering to all safety protocols.
• Actively engage with the team, sharing insights and learning from others to drive collective success.

Qualifications

• Proven experience in installation, preferably within the home services industry.
• Strong problem-solving skills and ability to work independently.
• Familiarity with tools and equipment used in installation tasks.
• Excellent customer service and communication skills.
• Ability to follow instructions and work efficiently in a fast-paced environment.
• Commitment to maintaining safety standards and quality control.
• Passion for working in a team-oriented environment, with a strong desire to contribute to company culture and growth.

Growth and Development:

• We are committed to helping our employees grow by providing continuous learning and development opportunities. As part of our team, you’ll have the chance to enhance your technical and leadership skills in a dynamic, growth-oriented environment.
• Be a proactive leader in promoting safety, ensuring you and your team work in a safe environment that adheres to all company safety protocols.

Physical DemandsThis position requires physical stamina to lift heavy items, bend, and work in varying environments, such as customer homes and outdoor locations. Applicants should be comfortable working with tools and equipment for extended periods.

Equal Employment Opportunity (EEO) Statement:Guild PDQ Services LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, PDQ may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• On-the-job training
• Tools provided
• Vision insurance

Compensation Package:

• Performance bonus

Schedule:

• 8 hour shift

Application Question(s):

• What is your expected pay rate?

Education:

• High school or equivalent (Required)

Experience:

• garage door install: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Milford, OH 45150 (Required)

Work Location: In person

Salary : $20 - $25