Customer Service Clerk (First Shift)

PDS Optical is a SDVOSB Service-Disabled Veteran-Owned Small Business that manufactures a very large number of eyeglasses each day.   We have Optical Laboratories in Louisville, KY and Fort Lauderdale, FL and manage many optical stores across the US and Puerto Rico. We take great pride in our product and are especially thankful to produce eyeglasses for United States Veterans. PDS Optical employs a diverse workforce which we embrace and encourage. We consider our employees to be our most valuable asset and would love for you to consider joining our team.  

Do you enjoy engaging while helping others? If you answered yes, then we are looking for you! A strong relationship with our clients starts with you. The customer service position serves customers by providing product and service information; resolving product and service problems. The orders start here and are reviewed, priced and then passed along to data entry for processing. 

The shift is Monday - Friday, from 8:00 am - 4:30 pm. The starting pay is $17/hr. 

We offer 401K options with company match, 8 paid holidays, medical, dental and more!

 Optical experience a plus but not required. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Essential Functions include but are not limited to:

• Provide customer service to customer account reps or patients, answer phones, follow up with orders, files, tracking patient’s orders and status, etc. 
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data which may include verifying the eligibility of order.
• Maintains customer confidence and protects operations by keeping information confidential. 

PDS Optical is an Equal Opportunity employer including Veterans and Disability, as well a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender or sexual orientation, national origin, disability, or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Notice . If you need an accommodation seeking employment with PDS Optical of assistance in applying for any of our open positions, please email hrhelpdesk@pdscinc.com or call 954-852-0340. Accommodations are made on a case-by-case basis.