Strategic Client and Sales Services Coordinator

Overview
We are seeking a motivated and detail-oriented Strategic Client and Sales Services Coordinator to join our dynamic team. This role is pivotal in ensuring exceptional service delivery to our clients while supporting business development efforts. The ideal candidate will possess strong negotiation and sales skills, as well as experience in B2B environments. This position requires a proactive individual who can manage client relationships effectively and contribute to our overall success.

Duties

• Serve as the primary point of contact for clients, addressing inquiries and providing support to enhance their experience.
• Develop and maintain strong relationships with clients through effective communication and follow-up.
• Assist in business development initiatives by identifying new opportunities within existing accounts and potential markets.
• Negotiate contracts and agreements with clients to ensure mutual satisfaction and alignment with company goals.
• Collaborate with the sales team to strategize on territory management and inside sales efforts.
• Utilize software tools to track client interactions, manage accounts, and report on sales activities.
• Conduct market research to stay informed about industry trends and competitor activities that may impact client services.
• Provide training and support for clients on software products or services offered by the company.

Requirements

• Proven experience in client services, business development, or a related field, preferably within a B2B context.
• Strong negotiation skills with a track record of successful contract management.
• Familiarity with inside sales processes and territory management strategies.
• Excellent communication skills, both verbal and written, with the ability to build rapport with clients.
• Proficient in using software tools for customer relationship management (CRM) and sales tracking.
• Ability to work independently as well as collaboratively within a team environment.
• Strong organizational skills with attention to detail, capable of managing multiple tasks simultaneously.
• A proactive attitude towards problem-solving and client satisfaction.

Join us as a Strategic Client and Sales Services Coordinator where you can make an impact by fostering strong client relationships while contributing to the growth of our organization.

Job Type: Full-time

Pay: $18.50 - $21.63 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Required)

Experience:

• Customer relationship management: 1 year (Required)

Location:

• Morristown, TN 37814 (Required)

Ability to Commute:

• Morristown, TN 37814 (Required)

Ability to Relocate:

• Morristown, TN 37814: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $22