What are the responsibilities and job description for the INFORMATION TECHNOLOGY SPECIALIST position at Peace River Citrus Products?
IT Specialist (24 / 7 Packaging Facility)
Peace River Citrus Products, Inc.
SUMMARY :
The IT Specialist plays a critical role in managing technology-based systems and providing comprehensive end-user support for PCs, laptops, telecom, access control, and surveillance systems. This position is responsible for assisting in the management and maintenance of the facility’s IT infrastructure, including servers, networks, and related systems, to ensure uninterrupted operation in a 24 / 7 environment. Additionally, the role may involve supporting industrial automation and Programmable Logic Controller (PLC) systems, with prior experience in PLC being highly desirable.
DUTIES AND RESPONSIBILITIES :
- End user support : Desktop / Application / Telecom support both in person and virtually.
- Server Management : Install, configure, and maintain servers, including hardware and software updates. Ensure high availability and security of critical IT systems.
- Networking : Design, deploy, and troubleshoot network solutions, including switches, routers, firewalls, and wireless systems.
- System Monitoring : Monitor system performance and address issues promptly to minimize downtime.
- Troubleshooting : Diagnose and resolve hardware, software, and connectivity issues. Escalate problems as needed to vendors or specialized support.
- Documentation : Maintain accurate and detailed documentation of systems, configurations, and procedures.
- Communication : Monitor, read, and respond to email communications promptly.
- On-Call Support : Provide after-hours support as needed in a 24 / 7 operational setting.
- Other :
Comply with FDA, USDA, and GMP policies. Perform all tasks in a safe manner to ensure achievement of Quality, Food Safety, and cost objectives. Comply with all standard operation procedures and requirements under PRCP Quality System.
QUALIFICATIONS : Required :
Preferred :
Key Attributes
About Us
We are a fast-paced, 24 / 7 food packaging facility committed to delivering high-quality products to our customers. Our operations rely on robust IT infrastructure to maintain seamless production and operational efficiency. We are seeking a skilled IT Specialist with expertise in providing top level support across all areas of the I.T. environment : desktop, server, network, telecom, and industrial technology.
Peace River Citrus Products offers employees a competitive salary and bonus and an excellent benefit package that includes; Medical / Dental, Life, LTD, STD, Vision, Paid Vacation, Paid Holidays, Profit Sharing, and 401k with match.
Equal Opportunity Employer / Drug Free Workplace
