Medical Front Desk Receptionist

Job Summary
We are seeking a detail-oriented and professional Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations of our mental health facility, providing exceptional customer service to clients, and ensuring the smooth flow of administrative tasks. This role requires a strong understanding of medical terminology and health information management to effectively support our clinical staff and maintain compliance with HIPAA regulations. This role also requires light personal assistance work for the CEO.

Responsibilities

• Greet patients and visitors in a friendly and professional manner as they arrive at the clinic.
• Manage patient check-in and check-out processes, ensuring accurate documentation and scheduling.
• Answer phone calls promptly, addressing inquiries or directing them to appropriate staff members.
• Maintain patient records in accordance with HIPAA guidelines, ensuring confidentiality and accuracy.
• Assist with the coordination of appointments, including rescheduling and confirming visits.
• Review documentation for completeness and accuracy before filing or entering into electronic health records (EHR).
• Collaborate with healthcare providers to facilitate efficient patient flow and communication.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.
• Utilize CareCloud, Google Drive, and Google Calendar for managing patient information and scheduling.
• Light personal assistance for the CEO as needed.

Qualifications

• Previous experience in medical office management or as a receptionist in a mental health setting is preferred.
• Familiarity with medical terminology and health information management practices is essential.
• Strong administrative skills with attention to detail in documentation review.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to work effectively in a fast-paced environment while maintaining professionalism.
• Knowledge of HIPAA regulations to ensure patient confidentiality is maintained at all times.
• Proficiency in using front desk software systems; experience with Meditech is a plus.

Join our team as a Front Desk Medical Receptionist where you will play a crucial role in delivering quality healthcare services while ensuring an exceptional experience for our patients!

Job Type: Part-time

Pay: $17.29 - $17.84 per hour

Expected hours: 10 per week

Benefits:

• Employee mentoring program
• Flexible schedule
• On-the-job training
• Paid orientation

Medical Specialty:

• Pediatrics

Schedule:

• 4 hour shift
• Afternoon shift
• Evening shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Orland Park, IL 60462 (Required)

Ability to Relocate:

• Orland Park, IL 60462: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18