Business Office Manager

**Job located in Harbeson, DE. Approximately 10 minutes from Georgetown, DE.**

Job description

PeachTree Health Group is an innovator in community based brain injury rehabilitation. Our mission is to maximize the capabilities of those affected by traumatic and acquired brain injuries through individualized programs, meaningful interactions, and exceptional care. We strive to provide the highest quality of brain injury rehabilitation services and do it in such a manner to allow residents to want to be involved in their individualized plan for recovery and to look forward to achieving their daily, weekly, and ongoing goals. By putting the residents first and recognizing that they are the reason we operate, we can champion the rehabilitation process and services provided.

The Business Office Manager is responsible for day to day business office functions along with being involved in company growth. Screens prospective residents prior to move in from a financial perspective. Works with resident, family as well as facility and authorization authorities. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, reception supervision and task delegation.

Responsibilities include but are not limited to:

• Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, and accounts payable functions.
• Responsible for all aspects of the resident trust accounting system, including security of resident funds.
• Responsible for timely paying of resident bills, income protections, processing funds for shopping, etc.
• Responsible for all resident related accounts receivable balances including Resident Rent/R&B to ensure accurate balances, timely billing and collections.
• Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections).
• Responsible for back-end collections of A/R balances due from residents after discharge.
• Manage the Medicaid Renewal application and conversion process to ensure timely resolution.
• Responsible for month-end closing of billing system in accordance with company policy and timelines.
• Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs.
• Ensures resident bills and collection letters are processed accurately and timely. Applies for Representative Payee when necessary and appropriate.
• Provide Central Billing Office with additional billing information to clear claim edits and rejections.
• Creating and following resident budgets
• Bank run for deposits and cash
• Responsible for management of resident files
• Responsible for PEX Card management, Resident and Company Petty Cash management, Gas Card management, monthly reconciliations
• Coordinate responses to various audit requests.
• Responsible for regulatory audits.
• Ensures tally of services and adjustments and billing preparation accurately and timely
• Ensures Resident invoices are processed accurately and timely.
• Coordinates and attends meetings as needed.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership to others through example and sharing of knowledge/skill especially with the Therapeutic Department.
• Oversees reception staff, their schedules, overtime etc.
• Responsible for safety and security of all funds, checks and sensitive items of the business office
• All other duties as assigned.

Other key traits needed for this position would include:

- Strong Attention to Detail

- Medicaid Knowledge and Experience

- Accounts Receivable and Resident Billing

- Resident Fund Management Service

Knowledge & Skills :

• Communication skills that include careful listening, sensitivity to the emotions of the other, thoughtful responses whether orally or in writing, timely and accurate reporting to the appropriate people.
• Ability to self-manage time and work priorities in order to successfully accomplish tasks and achieve facility goals.
• Must be adaptable and flexible enough to adjust to meet resident and staff needs.
• Must have a willingness to cooperate and work as part of a team.
• Must possess strong organization and multi-tasking capabilities.
• Exhibits a positive customer service attitude that includes respect, friendliness and willingness to assist others to solve minor problems.
• Ability to work well with internal and external customers.
• Able to work in high stress environment and multi-task successfully
• Excellent organizational, interpersonal, and communication skills
• Working knowledge of accounting/bookkeeping principles
• Demonstrated ability to use accounting software programs
• Proficient in Microsoft Office products to include Word, Excel and PowerPoint
• Ability to analyze reports and identify issues that could impact business operations.
• May have to work Manager on Duty weekends or holidays depending on company/office needs

Qualifications :

• Associate Degree, Bachelor’s Degree preferred.
• Experience in Business Office/Long Term Care/Skilled Nursing/Medical Assistance
• Experience with computer software including Microsoft Office and RFMS

This position would also require the candidate to assist with all business office and financial related tasks. Must be able to interface well with fellow Managers, Therapists, Residents, Family Members and Support Coordinators.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)
• Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Georgetown, DE 19947 (Required)

Ability to Relocate:

• Georgetown, DE 19947: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $60,000