What are the responsibilities and job description for the Service Manager position at Peaden Air Conditioning Plumbing and Electrical?
Who We Are
At Peaden, we've been a trusted name in HVAC services throughout the Florida Panhandle for years. Our reputation is built on the foundation of delivering exceptional service and outstanding customer experiences. We only hire the best, and our customers can feel the difference. When you join us, you're not just getting a job; you're joining a family that values ongoing education, integrity, and above all, a commitment to doing things the right way. If you're ready to elevate your career, grow with us, and lead a top-tier HVAC team, we want to meet you.
The Big Task
As our Service Manager, your primary responsibility will be to build, lead, and inspire a high-performing HVAC, Plumbing, & Electrical department. You'll recruit, train, and develop exceptional technicians, ensuring they have the tools, knowledge, and motivation to deliver service excellence every day. Your leadership will be integral in shaping the future of our team and achieving outstanding results that elevate both our people and the company.
Key Responsibilities
- Team Leadership & Development : Recruit, hire, and train top-tier HVAC Plumbing & Electrical technicians. Foster a culture of continuous improvement and professional growth through ongoing training and development.
- Performance Management : Establish and enforce performance standards, ensuring team members meet and exceed company expectations for quality and efficiency.
- Collaboration & Coordination : Work closely with the dispatch department to ensure proper technician assignment for each job, optimizing team efficiency and customer satisfaction.
- Operational Excellence : Monitor and optimize team performance to meet business goals. Maintain detailed records, track team progress, and implement strategies to continually improve service delivery.
- Customer Satisfaction : Lead by example to maintain the highest levels of customer service, ensuring our clients receive the best HVAC solutions and an exceptional experience.
Desired Skills & Experience
Requirements
Benefits
Why Peaden?
At Peaden, you'll find more than just a job. You'll find a fulfilling career with plenty of opportunities to grow, both personally and professionally. You will be part of a supportive team, where your contributions have a direct impact on the company's success. If you're ready to lead a team that is dedicated to excellence, this is the career move you've been looking for.
Apply Today
Become part of something bigger than yourself. Join Peaden and help us continue to deliver the highest-quality HVAC services in the Florida Panhandle. We're excited to see how you can make a difference.
Peaden is an equal opportunity employer (EEO). All applicants are considered without regard to race, color, national origin, citizenship status, physical or mental disability, religion, gender, sexual orientation, gender identity, genetic information, marital status, or veteran status.
Any conditional offer will be subject to background check, MVR, and drug screen. DFWP
Salary : $70,000 - $85,000