What are the responsibilities and job description for the Customer Support Advisor position at PEAK BUSINESS INC?
Are you a people person who loves creating positive experiences? Do you thrive in a fast-paced, customer-focused environment where every day is different? If so, we want YOU to join our team as a Customer Service Assistant!
Why You’ll Love This Role:
As a Customer Service Assistant, you’ll be at the heart of our team, ensuring customers feel welcomed, valued, and supported. Whether you're assisting with inquiries, managing front desk operations, or helping team members stay organized, your impact will be felt every day.
What You’ll Be Doing:
- Be the Friendly Face: Greet and assist customers with warmth and professionalism.
- Manage Communications: Handle phone calls, emails, and inquiries, ensuring customers receive prompt and helpful responses.
- Keep Things Running Smoothly: Support office coordination by managing schedules, handling paperwork, and organizing essential tasks.
- Create a Welcoming Environment: Maintain an inviting and organized front desk and service area.
- Assist the Team: Help with clerical tasks, scheduling, and keeping everything on track.
- Problem-Solve on the Spot: Handle customer inquiries and issues with a positive, solution-focused approach.
What We’re Looking For:
- Excellent Communication Skills: You know how to connect with people and make them feel valued.
- Organization Pro: You can juggle multiple tasks, stay on top of schedules, and keep everything running smoothly.
- Tech-Savvy: Comfortable using Microsoft Office and other office tools.
- Positive & Approachable: A natural people-person with a welcoming attitude.
- Problem-Solver: Able to think on your feet and resolve issues with confidence.
- Experience Helps, but Not Required! Prior experience in customer service, front desk, or administration is a plus, but we provide training for the right person.
Why Join Us?
- Exciting Work Environment: No two days are the same in this fast-paced role.
- Team-Oriented Culture: Work with a supportive and friendly team.
- Growth & Development: Gain valuable experience and career growth opportunities.
- Full-Time Stability: Enjoy the benefits of a full-time role with room to advance.
- Prime Location: Work in a vibrant and convenient area.
If you’re friendly, organized, and ready to make a difference, this is your chance to step into a rewarding customer service role. Apply today and start your journey with us!
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- On-the-job training
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $24
