IT Support Specialist

PEAK BUSINESS INC

61K-64K

We are seeking a highly skilled and customer-focused IT Support Specialist to join our dynamic team. This full-time position is based in Houston and involves providing technical support to a diverse range of clients across the United States. The successful candidate will be responsible for troubleshooting hardware and software issues, ensuring optimal system performance, and delivering excellent customer service. This is an exciting opportunity for a tech-savvy professional who thrives in a fast-paced environment and enjoys solving complex IT challenges.

Key Responsibilities

• Provide first and second-level technical support for hardware, software, and network-related issues.
• Respond to service requests via phone, email, and remote support tools in a timely and professional manner.
• Diagnose and resolve technical issues related to desktops, laptops, printers, mobile devices, and other IT infrastructure.
• Install, configure, and update software applications and operating systems.
• Perform system maintenance, backups, and updates to ensure security and efficiency.
• Document technical support activities, resolutions, and troubleshooting steps.
• Assist in IT projects such as system upgrades, migrations, and deployments.
• Collaborate with other IT professionals to develop solutions and improve service delivery.
• Train end-users on best practices and efficient use of IT systems.

Required Skills & Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Minimum of 2 years of experience in an IT support or helpdesk role.
• Strong knowledge of Windows and macOS operating systems.
• Experience troubleshooting and configuring networks, including VPNs, firewalls, and routers.
• Proficiency in Microsoft Office 365, Active Directory, and remote desktop support tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with a customer-oriented approach.
• Ability to manage multiple tasks and work independently under minimal supervision.
• Certifications such as CompTIA A , Network , or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Benefits

• Competitive salary based on experience.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and company holidays.
• Ongoing training and career development opportunities.
• Opportunity to work with a variety of clients across multiple industries.

How to Apply

If you are passionate about IT support and want to be part of a growing team, we would love to hear from you. Please submit your resume outlining your relevant experience and qualifications.

We are an equal-opportunity employer and encourage applicants from diverse backgrounds to apply.

FABLEFRAME MEDIA

57K - 61K

We are looking for a highly skilled and results-driven Digital Marketing Specialist to join our team. This full-time position involves managing digital marketing campaigns for a diverse range of clients across the United States. The ideal candidate will have experience in developing and executing data-driven marketing strategies, optimizing campaign performance, and ensuring a high return on investment for clients. This is an exciting opportunity for a motivated marketing professional to work in a dynamic environment and contribute to the success of multiple brands.

Key Responsibilities

• Develop, implement, and manage digital marketing campaigns across multiple platforms, including Google Ads, social media, email marketing, and SEO.
• Conduct market research and competitor analysis to identify trends and opportunities for campaign optimization.
• Monitor and analyze key performance indicators (KPIs) to measure the success of campaigns and recommend improvements.
• Create engaging content for digital channels, including ad copy, social media posts, and email campaigns.
• Manage client relationships, providing regular reports and insights on campaign performance.
• Optimize website content for SEO and user experience to improve organic search rankings.
• Collaborate with design and development teams to ensure seamless execution of marketing strategies.
• Stay up to date with industry trends, emerging technologies, and best practices in digital marketing.
• A/B test campaigns to maximize conversions and engagement.
• Ensure all marketing efforts comply with industry regulations and best practices.

Required Skills & Qualifications

• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• Minimum of 3 years of experience in digital marketing, with a focus on campaign management.
• Strong knowledge of Google Ads, Facebook Ads Manager, LinkedIn Advertising, and other paid media platforms.
• Experience with SEO, keyword research, and content optimization.
• Proficiency in using Google Analytics, Google Tag Manager, and marketing automation tools.
• Strong analytical skills with the ability to interpret data and make strategic recommendations.
• Excellent communication and project management skills.
• Ability to multitask, prioritize, and manage multiple client accounts effectively.
• Certification in Google Ads, HubSpot, or Facebook Blueprint is a plus.

Benefits

• Competitive salary based on experience.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and company holidays.
• Ongoing professional development and training opportunities.
• Opportunity to work with a variety of clients across multiple industries.

How to Apply

If you are a passionate and strategic digital marketing professional eager to drive success for clients, we want to hear from you.

Job Type: Full-time

Pay: $61,000.00 - $64,000.00 per year

Benefits:

• Health insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift

Work Location: In person

Salary : $61,000 - $64,000