Quality Assurance Specialist

Join a rewarding long-term project where you'll play a vital role in supporting the Texas Crime Information Center (TCIC) by ensuring the accuracy and integrity of critical data entries. In this position, you'll verify, review, and identify discrepancies in record entries, and collaborate with agencies to correct errors—helping maintain high standards in law enforcement data. This opportunity offers close supervision, providing you with hands-on experience in a structured, supportive environment.

The Team You Will Be Joining

• The state of Texas agency that is responsible for ensuring public safety through law enforcement, criminal investigations, driver licensing, and maintaining the state's emergency management and homeland security operations.
  
  

Major Duties

• Process large volumes of record entries by reviewing every individual record entry by researching and verifying the accuracy, completeness, and compliance with National Crime Information Center/Texas Crime Information Center (NCIC/TCIC) rules, policies, and procedures.
• Notify entering agencies of identified errors and follow up with entering agencies to ensure that errors are corrected in a timely manner.
• Utilize databases for managing data; validate agency records; compose monthly statistical reports on supported programs, records handled, and documentation relating to specific customer interactions; and review reports.
• Report anomalies and suspected errors in CCH, OLN, REG, or other reference databases to the supervisor.
• Stay abreast of policies, laws, and changes at the state and federal levels impacting the QC program. Ensure that the program and systems are compliant as changes occur.
• Maintain a daily QC stat sheet.
• Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
  
  

What Are We Looking For?

• 1 year or more experience performing quality assurance/data entry
• Proficiency with MS Office to include Excel; must be able to learn new software/systems
• Experience responsibly handling sensitive and confidential information to include dissemination of information
• Strong interpersonal, organizational, research, and analytical skills
• Ability to transfer weights of up to 25 pounds
  
  

Exciting Opportunity Details

• Rate: $28.00
• Length of Engagement: Through 8/31/25 with potential for extension.
• Days/Hours: Monday-Friday, 8am-5pm.
• Location: Austin, TX (78752).
  
  

The Peak Performers Difference

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Participation in a 403(b)-retirement plan.
• Priority placement for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly payments through direct deposit.
• In business since 1994 and thousands of job placements.
  
  

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Custom Job ID : 25-DW801 .1

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