What are the responsibilities and job description for the Front Desk Representative position at Peak Pickleball Club?
Summary
Peak Pickleball Club, a premier new pickleball facility in Draper, Utah, is seeking an enthusiastic and customer-focused Front Desk Representative to be the welcoming face of our cutting-edge club. In this role, you’ll help create a positive and professional environment, assist with daily operations, and ensure our members and guests have a top-tier experience every time they visit.
This is an exciting opportunity for someone who loves engaging with people, enjoys working in a vibrant, sports-centered environment, and wants to contribute to the growth of a premier pickleball community.
Overview
Located with stunning views of the Wasatch Mountains, Peak Pickleball Club offers a world-class facility featuring eight professional-grade courts, custom lighting, and exceptional member amenities. Our services include advanced booking privileges, locker rooms with showers, towel service, and our Recovery Zone, which offers therapeutic treatments like cryotherapy, red-light therapy, and infrared sauna.
We strive to provide a top-tier, inclusive, and welcoming atmosphere for players of all skill levels through leagues, lessons, open play, and community events.
Responsibilities
As a Front Desk Representative, you will:
- Greet members and guests with a warm and professional demeanor.
- Assist with check-ins, court bookings, and membership inquiries.
- Handle payments for memberships, court rentals, and retail sales.
- Promote and explain our Recovery Zone services and club amenities.
- Maintain a clean and organized front desk and lobby.
- Support event coordination and administrative tasks.
- Respond to member and guest questions or concerns promptly and professionally.
Qualifications
We’re looking for someone who:
- Has experience in customer service, hospitality, or a related field.
- Is detail-oriented and able to multitask in a fast-paced environment.
- Is comfortable using booking software and point-of-sale systems (training provided).
- Has excellent communication and interpersonal skills.
- Is passionate about creating positive experiences and fostering a welcoming environment.
- An interest in pickleball or recreational sports is a plus!
Work Environment
- This is an in-person role at Peak Pickleball Club in Draper, Utah.
- Must be available to work at least 40 hours per week, including mornings, evenings, weekends, and holidays.
- Must be comfortable standing for extended periods and performing cleaning duties.
- Opportunity for growth and promotion within the company.
Compensation
- Starting pay at $20/hr (DOE)
Benefits
- Free or discounted club membership.
- Discounts on Recovery Zone services.
- Opportunities for career growth as our club expands.
- Fun and supportive work environment.
- PTO
- Health Insurance
Equal Employment Opportunity (EEO)
Peak Pickleball Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20