What are the responsibilities and job description for the Front Office Assistant position at Peak Sport and Spine Physical Therapy?
Peak Sport and Spine is seeking an energetic and well-organized individual to work in our Warsaw office. You must have excellent customer service skills and be proficient at multitasking.
Responsibilities include, but are not limited to:
- Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, co-workers, and supervisors.
- Schedules patients for services(s) within established guidelines.
- Greets and registers patients in a timely, professional and customer-focused manner.
- Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
- Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
- Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
- Generates and maintains medical records.
- Responds to all requests for information according to established procedures.
- Assumes responsibility for and maintains cash drawer system according to procedure.
- Maintains office and facility inventory and orders supplies as needed, following established procedures.
- As appropriate, attends and participates in clinic/management meetings and in-service education programs.
- Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
- Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance.
- Performs other duties as requested.
High school diploma required. Experience in WebPT, medical insurance filing and medical records preferred.
Job Types: Full-time, Part-time
Pay: $15.50 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Medical office: 1 year (Required)
Ability to Relocate:
- Warsaw, MO 65355: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19
