What are the responsibilities and job description for the Desktop Support Technician position at Peak Systems, Inc.?
We are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities.
We are currently seeking a Desktop Support Technician to be engaged on site at one of our Manufactures Facility in Fletcher (Asheville) NC. 28732
Job Description :
Position : Desktop Support Technician
Hourly Rate : $23 Hr.
Start Date : 1 / 27 / 2025 (after on-boarding requirements)
Duration : TWO WEEKS (M-F)
Shift : 7 : 30 AM – 3 : 30 PM
Job Scope :
Technicians will be responsible for providing telephone / email / chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc.). Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.
Qualifications :
- Resume illustrating 3 Years of experience in Desktop Support, Deployment, Break-fix, etc.
- Great Communication, clear speaking is a must
- Experience supporting end-users (in person) in a corporate environment
- Proficient : Microsoft Office Suites 2003-2010 & Windows
- Interested candidates should reply with their resume for immediate consideration
Salary : $23