What are the responsibilities and job description for the Medical Front Office Assistant position at Peake Podiatry?
Overview
Are you highly organized, detail-oriented, and passionate about providing exceptional customer service? We’re looking for a Front Desk Coordinator to be the welcoming face of our podiatry practice!
Responsibilities
- Deliver outstanding patient experiences by greeting everyone with a friendly and professional demeanor
- Manage phone calls efficiently, schedule clinic & surgical appointments, and provide clear communication to patients regarding their visits
- Ensure accuracy and attention to detail when handling patient information, medical records, and scheduling
- Maintain HIPAA compliance and uphold patient confidentiality
- Support the office with administrative tasks such as verifying insurance, processing paperwork, and assisting with basic bookkeeping (experience a plus!)
- Help maintain marketing materials by ensuring brochures, business cards, and digital content are up to date and readily available for patients
- Handle multiple tasks seamlessly while keeping the front desk running smoothly
Qualifications
- Proven experience in a receptionist or customer service role; experience in the medical field is a plus.
- Strong computer literacy with proficiency in Microsoft Office Suite or similar software.
- Excellent verbal and written communication skills with a focus on professionalism.
- Ability to multitask and prioritize effectively in a busy environment.
- Familiarity with clerical duties such as filing, data entry, and document management.
- Strong attention to detail with proofreading skills to ensure accuracy in communications.
This is a great opportunity to be part of a growing practice from the ground up! If you are passionate about providing outstanding service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 15 – 20 per week
Schedule:
- Day shift
- Morning shift
Ability to Commute:
- Annapolis, MD 21401 (Required)
Ability to Relocate:
- Annapolis, MD 21401: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20