What are the responsibilities and job description for the Leasing Specialist position at Pearl Real Estate Company?
Job Description
Job Description
Our vision is that Pearl is the pioneering Plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be.
As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working, and enjoying all that is available in the neighborhood. Our team will expand services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and the commercial real estate industry.
Summary
The Leasing Specialist is a cornerstone of the community's success, driving both occupancy and resident satisfaction without our prestigious property. Guided by a passion for exceptional service and attention to detail, the Leasing Specialist cultivates meaningful relationships with prospective and current residents to uphold the community's luxury standards. The role focuses on achieving leasing goals through effective outreach, tours and tailored follow-ups while maintaining a deep understanding of the property's offerings. Collaborating closely with management and team members, the Leasing Specialist ensures a seamless move-in process, fosters resident retention through proactive engagement, and contributes the the community's overall reputation and financial success.
Essential Functions
Prospective Resident Engagement and Leasing
- Proactively engage with prospective residents through personalized tours, detailed property presentations, and tailored follow-ups. Utilize exceptional communication skills to highlight the property’s luxury features and community benefits, ensuring a seamless and memorable leasing experience
Lease Management and Documentation
Market Expertise and Outreach
Resident Retention and Community Relations
Collaboration and Team Support
Partner with the property management team to achieve occupancy goals, support operational objectives, and contribute to the overall success of the community.
Luxury-Centric Experience Delivery
Tailor every aspect of the leasing process to reflect the community's to luxury. Provide concierge-level service during tours, offering personalized experiences that highlight premium amenities, high-end finishes, and exclusive community features, ensuring prospective residents feel valued and catered to.
Customized Move-In and Welcome Experience
Coordinate a seamless and elevated move-in process, including personalized welcome packages, guided move-in assistance, and introductions to community amenities. Ensure every new resident's transition into the community reflects the highest standard of hospitality and attention to detail.
Education, Experience and Expectations
2 years of Apartment Leasing consultant experience
1 year of Apartment Management experience
Fair Housing certification obtained within 60 days of hire required