What are the responsibilities and job description for the Security Associate (Full-time) 3rd Shift 10PM-6AM position at Pearl Real Estate?
We are seeking career focused security associates who are committed to providing exceptional security for the Pearl and the properties contracted for services.
The Security Associate is responsible for the protection, safeguarding and security of assets, personnel, customers and guests.
We offer world-class training, best in class benefits, flexible schedules (3 shifts), incentive bonus potential
Essential Functions
· Conduct excellent guest service by providing direction or offering assistance in a proactive manner
· Provide a visual security presence
· Conduct thorough patrols by bicycle, on foot, or occasionally by golf cart
· Make regular security checks of doors, windows, gates, mechanical rooms, fire exits as requested by the client or to guard against trespassers or unauthorized entry
· Respond to alarms and react according to protocol
· Contact police, fire department or EMS as needed; support external services upon arrival
· Assist in evacuations as emergency conditions dictate
· Engage guests of rule or safety infractions
· Engage in conflict de-escalation whenever possible
· Report safety concerns or maintenance/repair needs
· Write concise, accurate reports using proper format
· Assist in crowd control as needed
Competencies
· Keen observation skills
· Ability to make clear decisions while in stressful situations
· Superior customer service skills
· Assertive, yet friendly demeanor
· Team player mentality – puts others first
· Good interpersonal skills and willingness to engage with client’s guests
· Willingness to learn procedures
· Coachable
Work Environment
This position is mostly shiftwork that is outdoors on a 24-hour
basis, year-round. There is significant exposure to people, to include some that can be discourteous or
intoxicated. There may be exposure to potentially hazardous situations, such as responding to fire or burglar
alarms.
Physical Demands
This position requires significant physical movement, to include
walking, running, riding a bicycle, lifting items up to 50 pounds, climbing,
stooping, pivoting. It may include riding
a bicycle, standing or sitting for long periods of time. Specific abilities required by this job
include visual acuity, speech and hearing; and eye coordination and
manual dexterity to handle radio and basic office equipment.
Position Type and Expected Hours of Work
This is a full-time position consisting mostly of 8-hour shifts. The shifts are staffed 24 hours per day, 365 days per year, including
weekends and holidays.
Standard shifts are (6am-2pm or 7am-3pm), (2pm-10pm or 3pm-11pm), (10pm-6am or 11pm-7am).
Attempts will be made to place associates on their shift of preference. Attempts will also be made to have consistency in their days off each week.
Required Education and Experience
High school diploma or equivalent.
State of Texas Level
II non-Commissioned Officer certification is helpful but not required.
Pearl is the pioneering plazamaker of North America through creating places and experiences to cultivate human connectedness.