What are the responsibilities and job description for the Scheduling and Operations Coordinator position at Pearson?
Pearson School Assessments is seeking a highly organized and proactive Scheduling and Operations Coordinator to join our Onboarding & Professional Development team. The successful candidate will be responsible for coordinating and optimizing our training schedules, ensuring efficiency in program delivery, and managing the day-to-day operational activities within the department. This role requires excellent communication skills, strong analytical abilities, and a keen eye for detail, with a focus on supporting school districts in their coordinating professional development sessions.
Key Responsibilities
Schedule Management:
Develop, implement, and maintain detailed schedules for training programs, workshops, and professional development sessions.
Monitor and adjust schedules as necessary to accommodate changes in enrollment, trainer availability, and school district needs.
Coordinate with school district administrators and department heads to ensure alignment of training schedules with educational objectives.
Communication And Coordination
Serve as the primary point of contact for scheduling and operational matters within the department.
Communicate effectively with internal and external stakeholders, including school district administrators, trainers, and participants, to ensure smooth operations.
Revenue Recognition
Collaborate with the finance department to ensure accurate revenue recognition for training programs.
Monitor and report on revenue generated from training and professional development activities.
Ensure that all financial transactions related to training programs are recorded accurately and in a timely manner.
Problem-Solving
Address and resolve operational issues promptly and effectively.
Develop contingency plans to mitigate risks and handle unexpected challenges in training delivery.
Qualifications
Bachelor's degree in education, Business Administration, Operations Management, or a related field.
Proven experience in managing complex schedules and optimizing operational processes.
Excellent organizational and multitasking abilities.
Proficient in scheduling software and Microsoft Office Suite.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work under pressure and meet tight deadlines.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $48,000 - $52,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: GENERAL BUSINESS OPERATIONS
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 19040
#location
Key Responsibilities
Schedule Management:
Develop, implement, and maintain detailed schedules for training programs, workshops, and professional development sessions.
Monitor and adjust schedules as necessary to accommodate changes in enrollment, trainer availability, and school district needs.
Coordinate with school district administrators and department heads to ensure alignment of training schedules with educational objectives.
Communication And Coordination
Serve as the primary point of contact for scheduling and operational matters within the department.
Communicate effectively with internal and external stakeholders, including school district administrators, trainers, and participants, to ensure smooth operations.
Revenue Recognition
Collaborate with the finance department to ensure accurate revenue recognition for training programs.
Monitor and report on revenue generated from training and professional development activities.
Ensure that all financial transactions related to training programs are recorded accurately and in a timely manner.
Problem-Solving
Address and resolve operational issues promptly and effectively.
Develop contingency plans to mitigate risks and handle unexpected challenges in training delivery.
Qualifications
Bachelor's degree in education, Business Administration, Operations Management, or a related field.
Proven experience in managing complex schedules and optimizing operational processes.
Excellent organizational and multitasking abilities.
Proficient in scheduling software and Microsoft Office Suite.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work under pressure and meet tight deadlines.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $48,000 - $52,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: GENERAL BUSINESS OPERATIONS
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 19040
#location
Salary : $48,000 - $52,000
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