What are the responsibilities and job description for the Automotive Sales Manager position at Pecheles Automotive?
** Prior experience in Automotive Sales Management within a dealership setting is required **
Do you want to live in a charming location that experiences all four seasons, close to the beach, without excessive traffic, yet close to everything you need?
Does your ideal dealership value family, provide opportunities for a work-life balance, and thrive on lifelong customer relationships?
Maybe this sounds too good to be true—but this is what our employees at Pecheles Automotive in Eastern North Carolina enjoy!
Pecheles Automotive is seeking a dynamic Automotive Sales Manager to bring passion, energy, and inspiration to our talented team! As the Sales Manager, you will focus on mentoring and further developing our Sales Team by fine tuning process execution and delivering remarkable customer experiences. This is not a desk job. Our Sales Managers needs to be fully engaged with staff & customers--on the lot and in the showroom. Our loyal customers know they can count on our Sales Team to make their purchase a smooth and enjoyable experience.
About Us
In 1965, the Pecheles family opened Pecheles Automotive’s doors with a passion for quality cars and quality customer service. Knowing that every car shopper’s journey is unique, the first-generation Pecheles team set out to build a dealership that provided the most professional service and staff in East North Carolina. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Pecheles Automotive is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
What we offer:
- Competitive compensation (140-180k/yr) with performance-based rewards.
- Career development & advancement opportunities.
- Medical & Dental Insurance.
- 401K Plan- Early enrollment available!
- Paid time-off & vacation- Earn 3 days PAID vacation after 6 months!
- Discounts on products & service.
Responsibilities
- Hires, trains, motivates, counsels, and monitors the performance of the Sales Team.
- Directs and schedules the activities, always ensuring proper staffing.
- Ensures that each customer is greeted as quickly as possible.
- Implements and maintains a prospect tracking and follow-up system.
- Assists Sales Team members throughout the sales process, building customer relationships.
- Ensures that dealership policies and procedures are understood and followed.
- Conducts sales training meetings.
- Forecasts aggressive, yet realistic monthly goals and objectives for individual salespeople and provides them with appropriate support and guidance.
- Assists in development of improvement plan for salespeople.
- Ensures salespeople maintain a high customer satisfaction rating.
- Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
- Understands and complies with federal, state, and local regulations that affect vehicle sales.
- Monitors customer activity. Trains and help improve the performance of salespeople. Learn advanced systems and methods for becoming a sales manager.
Requirements
- Two years of automotive sales experience required.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
-
High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
- Willing to complete a pre-employment background check and drug screen.