What are the responsibilities and job description for the IT TECHNICIAN position at Peco Foods?
Summary Description:
- Install and/or replace new personal computers
- Set up Peco, Microsoft Office, and other applications.
- Install and/or replace printers.
- Must have good working knowledge of Microsoft platforms to include: Office 2016 (all levels, Home & Business, Professional) to current version; Windows Desktop Operating Systems.
- Setup, configured, and troubleshoot network printers.
- Connect network printers to personal computers.
- Troubleshoot and correct personal computer problems reported by Team Members.
- Communicate computer equipment changes to the Infrastructure Team.
- Ability to replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.
- Interact with hardware support vendors to facilitate repair of computers still under factory warranty.
- Travel to Peco facilities within their scope of responsibility, and at times may have to travel to facilities outside of their scope.
- Must have a good understanding of network concepts and terms
- Must have the ability to prioritize
- Must have the ability to work independently with little or no supervision.
- Learn and exhibit the Peco values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.
- Identify and report any suspicious situations to immediate supervisor or plant management official. Abnormal situation would be:
Product tampering
Willful product adulteration
Unauthorized employees in restricted areas
Situation where a belief that product adulteration may be occurring
Equipment malfunction that may put product wholesomeness at stake
Physical/Mental Requirements:
1. Primarily working in an office environment, but may be required to work in a warm/wet/damp environment and/or a cold room temperature environment.
2. Standing/walking 100% of the workday, as well as sitting for long periods of time.
3. Lifting various computer-related equipment.
4. Able to bend, stoop, and climb steps.
Qualifications:
1. Strong verbal and written communication skills.
2. Able to multi-task and prioritize.
3. Experience in a fast-paced environment.
4. Computer and network knowledge as described above.
