What are the responsibilities and job description for the Patient Services Representative - Front Desk position at Pediatric Center of Las Colinas?
Hello! We have an open position for a Patient Services Representative at the Pediatric Center of Las Colinas. Ideally, you will be flexible to help support our Grand Prairie location, when needed (not often). Our office is VERY fast paced, so we need someone who gets energized by having a lot of things going on at once. As a Patient Services Representative at our company, you should have exceptional customer service skills and the ability to think quickly on your feet. Here are some of things you will be doing:
- Answering phones and scheduling appointments for patients who call in.
- Verifying insurance and ensuring all patient files are complete.
- Checking patients in and out for their appointments and collecting any co-pays, deductibles, etc.
- Confirming patients' appointments.
Since you will be working directly with patients, being empathetic and sensitive is important. The ultimate goal of your tasks is to help our patients feel welcome and comfortable in our office; and to enter patient information in the system in a timely manner that helps to facilitate patient flow and accurate, timely billing.
If you think you are the right person for the job, we hope you will take a few minutes to answer our questions and apply with your resume. We will reach out to you to schedule an interview if you are selected. Please note - this is a full-time position, Monday - Friday 8:30am - 5:30pm
Job Requirements:
2 years front office experience in a healthcare environment - A MUST
Exceptional customer service skills
Knowledge of healthcare insurance plans
Ability to learn quickly and adapt to change
Proven track record of work attendance
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $21