What are the responsibilities and job description for the Scheduling Coordinator - Pediatric Dental Office position at Pediatric Dental Associates & Orthodontics of...?
Join Our Team as a bilingual Scheduling Coordinator!
Are you passionate about providing exceptional care and creating unforgettable patient experiences? Do you thrive in a fast-paced, fun, and family-focused environment? If you’re bilingual, organized, and have a heart for helping children, we want YOU to join our team at Pediatric Dental Associates at our downtown Birmingham office!
Why Join Us?
At Pediatric Dental Associates, our team is built on I.D.E.A.S. and we are committed to delivering on our core values which are Integrity, Development, Excellence, Accountability, and Serve. We are looking for individuals that will foster those core values. Plus, we offer:
- Competitive pay and benefits, which includes 7 paid holidays per year, paid time-off, and 401K with company match.
- A positive, kid-friendly work environment where your contributions truly make a difference.
- Opportunities for growth and professional development.
- Be part of a team that feels like family while creating smiles that last a lifetime!
What You’ll Do:
- Coordinate, schedule and manage patient schedules over the phone with efficiency and care.
- Maintain patient information and records using our Dentrix and Dolphin software.
- Be the friendly, bilingual voice of our office—answering calls and assisting families in English and Spanish.
- Ensure every child and parent feels welcomed and valued from the moment they begin to schedule their appointment at one of our pediatric dental locations.
- Collaborate with a dynamic, supportive team dedicated to creating healthy, happy smiles!
What We’re Looking For:
- Bilingual superstar—fluent in English and Spanish
- A warm, energetic personality with exceptional communication skills.
- Strong organizational abilities and attention to detail.
- Experience in scheduling, customer service, or dental/medical office work is a PLUS, but we’re happy to train the right candidate!
- Be able to work Monday through Thursday 7:30AM-5:00PM and alternating Fridays 7:30AM-1:00PM.
Required Education and Experience
- High school diploma or equivalent required
- Should be fluent in Spanish and be able to converse, translate, interpret, provide assistance ensuring clear and accurate communication
- Experience in a dental/medical office preferred
- Knowledge of working with Dentrix / Dolphin software preferred
- Knowledge of dental terminology and ADA/CPT codes preferred
- Strong knowledge base of dental insurance and the ability to explain dental benefits preferred
- Must possess excellent interpersonal relations skills and have the capability of relating to a variety of people and personalities
- Must possess a high level of flexibility and tolerance to adjustments/changes in work loads and assignments
- Valid driver’s license is required
Pediatric Dental and Orthodontic Associates is an Equal Opportunity Employer committed to fostering a diverse, equitable and family-friendly environment in which all employees can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity, and expression as well as sexual orientation. Pediatric Dental and Orthodontic Associates also encourages qualified individuals with disabilities and veterans to apply.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What are your pay expectations?
Experience:
- Dental or Medical office: 2 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
