What are the responsibilities and job description for the Medical Receptionist position at Pediatric Facility?
Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth clinic operations and enhancing patient experiences. Candidate must answer multiple phone calls through the day.
Duties
- Greet patients warmly and assist them with the check-in process.
- Manage phone systems to handle incoming calls, schedule appointments, and respond to inquiries.
- Utilize electronic health record systems such as Athenahealth, Dentrix, or Epic for patient management.
- Maintain accurate patient records and ensure compliance with medical terminology standards.
- Process medical collections and handle billing inquiries with professionalism.
- Assist in clerical duties including filing, data entry, and maintaining office supplies.
- Communicate effectively with both English-speaking and bilingual patients to ensure understanding of services provided.
- Collaborate with medical staff to ensure seamless patient flow within the clinic.
Qualifications
- Previous experience as a Medical Receptionist or in a similar role is preferred.
- Proficiency in phone systems and familiarity with electronic health record software (Athenahealth, Dentrix, Epic).
- Strong understanding of medical terminology and clerical skills.
- Bilingual abilities are a plus, enhancing communication with diverse patient populations.
- Excellent organizational skills with attention to detail and the ability to multitask effectively.
- Strong interpersonal skills to foster positive relationships with patients and staff alike.
Join our team as a Medical Receptionist where your contributions will make a meaningful impact on patient care and clinic efficiency!
Job Type: Full-time
Pay: $17.50 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical Office: 1 year (Required)
- Pediatrics: 1 year (Required)
- Insurance verification: 1 year (Required)
Language:
- spanish (Required)
License/Certification:
- Medical assistant diploma or certificate (Required)
Ability to Commute:
- Rancho Cucamonga, CA 91730 (Required)
Work Location: In person
Salary : $18 - $22
