What are the responsibilities and job description for the Front Office Team Member position at PEDIATRIC PARTNERS?
We are seeking a friendly, detail-oriented, and proactive individual to join us as a Front Office Team Member. The ideal candidate will have a positive attitude and a strong commitment to providing excellent customer service in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service, creating a welcoming atmosphere for patients and clients.
- Perform check-in and checkout duties
- Manage billing and accounts receivable (A/R) tasks. Assist patients with billing questions
- Experience with Electronic Medical Records (EMR) required; Athenahealth is a plus.
- Work collaboratively with team members to ensure efficient front office operations.
Qualifications:
- Minimum 2 years experience as a front desk team member in a medical office
- 2-3 years of experience in billing and A/R processes.
- Strong customer service skills
- Positive, friendly attitude.
- Detail-oriented and able to multitask effectively.
- EMR experience required; Athenahealth EHR experience is a plus.
- Experience communicating with insurance companies
About us:
We are a pediatric practice that is made up of providers and staff members who work together as a team to provide outstanding care and customer service. We are looking for happy people with positive energy to join us:)
If you are organized, customer-focused, and have experience in medical office billing, we would love to hear from you!
Our hours are Monday to Friday, 7:45 a.m. to 5:00 p.m., with one Saturday morning each month.
If you're ready to make a difference in healthcare, we'd love to hear from you!
Job Type: Full-time
Pay: $18.50 - $21.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Billing/insurance: 1 year (Preferred)
- Medical office: 1 year (Required)
Work Location: In person
Salary : $19 - $21
