What are the responsibilities and job description for the Patient Care Coordinator/Receptionist position at Pediatric Smiles of Bloomington?
Great career opportunity with a busy multi doctor practice! Paid Time Off & Paid Holidays! Health Insurance! 401K and 401K matching!
Do you have an outgoing personality with excellent communication skills and front office experience? If you answered yes, we would love to meet you.
As our patient's first point of contact, you’ll be the friendly voice to our office, providing exceptional customer service and patient support. We’ll rely on you to listen to our patients and use your real passion for customer service to meet their needs. . We believe in creating a positive company culture that embraces personal growth, teamwork, and high levels of trust among team members.
Summary:
You’re a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in-office patient requests. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Most importantly, you are here to provide an incredible customer experience.
Essential Job Duties/Responsibilities
- New patient experience management
- Answering multi-line inbound phone calls
- Insurance verifications
- Scheduling appointments
- Patient communication via phone calls, texts, and emails
- Fulfilling patient requests
- Handling & processing payments and refunds
- Support to the clinical team
- Administrative tasks including faxes, scans, etc.
- Maintain cleanliness and organization of the office
- Performs other duties as assigned by management
Required Qualifications
- Ability to work full-time
- Passionate about Customer Service
What We Offer You
- Paid Time Off
- Holiday pay
- Health Insurance
- Awesome 401 (k) plan
Work Remotely
- No
Job Type: Monday -Thursday is full time.
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Eaglesoft: 1 year (Preferred)
- Dental Receptionist: 1 year (preferred)
Work Location: One location
- Health insurance
Job Type: Full-time
Salary: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Bloomington, IL 61704: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $18