What are the responsibilities and job description for the Medical Office Receptionist position at Pediatric Surgery?
Summary
The employee is responsible for greeting patients and guests in a courteous manner both in person and via telephone. They will schedule appointments, complete the check-in process, and obtain and verify accurate identification and demographic data for the patient’s medical record. This employee is responsible for time-of-service collections, face-to-face patient interactions, completing the patient registration process and verifying insurance via electronic verification, telephone, or web application.
Education
Required – High school diploma or equivalent
Work Experience
Required – One year of related hospital, clinic, or medical office experience
Knowledge, Skills & Abilities
- Must have computer skills required for data entry and retrieval of information.
- Effective verbal and written communication skills and ability to explain information clearly and professionally.
- Must have clerical skills and knowledge of healthcare insurance benefits.
- Good organizational and time management skills.
- Strong attention to detail is necessary.
- Ability to work collaboratively with staff and physicians.
Job Duties Provide excellent customer service to all patients and guests.
- Complete the patient scheduling and clinic registration processes.
- Ensures all required forms are completed and obtains other paperwork/documents.
- Efficiently and accurately inputs patient/guarantor demographic and financial information.
- Understands insurance benefits and collects co-pays, deductibles and self-pay portions due.
- Demonstrates respect and cooperation in all staff relationships.
- Other duties as assigned.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $12 - $14