Patient Care Coordinator

Job Description:

We are seeking a dedicated surgical/patient care coordinator for our Center of Excellence. We are a solo, private practice office with a specialized program that you will lead. You must be dependable, meticulous, and detail-oriented.

Responsibilities:

• Scheduling patients, intake of registration and insurance into our EMR system, verification of insurance, and putting together medical charts.
• Answering telephones and emails, addressing common questions about surgical times, appointments, and instructions.
• Preparing patient invoices and collecting copays for office visits.
• Assisting patients with their testing scheduling
• Ensuring adequate preparation for surgeries by reviewing patient charts and testing results to be sure all tests are complete.
• Ensuring all surgeries are scheduled promptly according to the Surgeon's schedule and timeline.
• Requesting authorization from insurance company for surgery. Following up on authorizations and filing peer-to-peer, appeals or GAPs when necessary.
• Scheduling patient surgeries, sending booking sheets to the hospital, and following up on surgical clearance.
• Providing patients with pre- and post-operative instructions and prescriptions.
• Obtaining surgical documents and entering post-surgery data into patients' records for the billing team.
• Scanning hospital Facesheets and insurance correspondence to off-sight billing company
• Calling insurance companies to obtain authorization for testing and surgery.

Requirements:

• 5 years of experience in administrative work in the medical field, preferably in plastics
• Knowledge of EMR systems, eClinical Works specifically, but not necessary.
• Familiarity with medical terminology, medical records, and medical coding
• Knowledge and understanding of medical insurance, including collecting copays, deductibles, and coinsurances, as well as obtaining authorizations.
• Excellent computer skills. Must be proficient in all Microsoft programs including Word and Excel.
• Must be proficient in Google Suite (sheets, docs, email, and drive storage).
• Must be proficient in Adobe Acrobat to create, organize, and combine files.
• Marketing, and social media experience a plus.
• Strong organizational and communication skills.
• Must be able to multitask and work independently.
• Must be dependable, punctual, honest, and hardworking.
• Other tasks as assigned by the Practice Manager or Billing Department.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Medical office: 5 years (Required)

Ability to Commute:

• Paramus, NJ 07652 (Required)

Ability to Relocate:

• Paramus, NJ 07652: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30