What are the responsibilities and job description for the Scheduling Coordinator position at Pediatric Therapy Partners of LA?
About Us: Please visit our website to learn more about our clinic: www.ptpofla.com
Requirements:
- Hours: 7:30AM to 6PM, Monday through Thursday
- Must be able to take copays, discuss payments & payment plans with families.
- Ability to learn how to discuss and educate families on insurance.
Key Responsibilities:
- Provide exceptional customer service to patients, families, and staff; greet families upon arrival.
- Assist with administrative tasks such as answering phones, managing emails, and handling patient inquiries.
- Maintain organization and accuracy in EMR software.
- Monitor attendance and follow up on missed appointments.
- Handle rescheduling and cancellations in a timely and professional manner.
- Coordinate and manage the daily schedules of 12 therapists and three disciplines (ST, OT, PT)
- Work closely with the clinic team to ensure smooth and efficient clinic operations.
