Maintenance Supervisor

Job Description: Maintenance Supervisor

PEG Property Group is a growing company headquartered in beautiful Provo, Utah. We specialize in the management of multi-family and commercial properties. Our continued growth and success are made possible by our talented team and dynamic partnerships working together to ensure high level performance throughout the markets we operate in.

This is a full-time position that is responsible for the management and operations of assigned properties and other duties as assigned. To be considered for this position, candidates must be able to demonstrate firsthand property maintenance, light construction work and custodial functions. High level experience in the following is required:

• 5 years of direct customer service experience with residential or other clients
• 2 years of experience collaborating with outside contractors to ensure remodel and/or warranty work is performed to expectations
• Ability to estimate the time and extent of repairs
• Organizational skills for maintaining material and supply inventories
• Professionalism with coworkers and residents while working in and around apartment community
• Strict adherence to confidentiality policies according to resident’s rights regulations and courtesy
• Computer skills for completing and recording work order information
• Other duties as assigned.

Hospitality job duties include but are not limited to:

• Perform day-to-day routine and preventative maintenance within the hotel rooms and public areas.
• Respond promptly and efficiently to any maintenance calls that arise either from the guest or other departments.
• Respond courteously and promptly to guest requests and resolve matters to the guest’s satisfaction.
• Ability to prioritize the maintenance issues e.g.: to attend the breakdown of plant and machinery on priority.
• Perform maintenance activities in the guest rooms and public areas including minor electrical equipment, plumbing and Air conditioning.
• Program TV's and perform general housekeeping and engineering-related inventory duties.
• Monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to manage emergencies involving the systems.
• Understand and operate electrical, plumbing, refrigeration, and water systems. Be able to evaluate, troubleshoot and perform basic repairs on systems.
• Communicate with different departments and provide them with information and assistance.
• Check for new maintenance requests e.g.: OOO - Out of Service and OOO - Out of Order from the PMS (Property Management System) and update remarks once the task is completed.
• Able to maintain a daily logbook of work done during the shift.
• Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard.
• Maintain all tools, equipment, and working areas in good condition.
• Train and instruct other members of the staff through sharing knowledge and skills.
• Perform any other job assigned by the management as and when required.

Extended stay job duties include but are not limited to:

• Carpentry: Remodel and repair work
• Plumbing
• Household electrical
• Exterior building maintenance
• Custodial work for units to be move-in ready.
• Implementing an appropriate preventative maintenance (PM) schedule
• 5 years of direct customer service experience with residential or other clients
• 2 years of experience collaborating with outside contractors to ensure remodel and/or warranty work is performed to expectations.
• Ability to estimate the time and extent of repairs.
• Organizational skills for maintaining material and supply inventories.
• Professionalism with coworkers and residents while working in and around apartment community.
• Strict adherence to confidentiality policies according to resident’s rights regulations and courtesy
• Computer skills for completing and recording work order information.
• Other duties as assigned.

Additional knowledge/experience:

• Expert in Microsoft Office applications, Clock, Revinate, STR, Yardi and/or Entrata
• Certification or apprenticeship in areas of maintenance (e.g., HVAC, pool, electrical, plumbing, carpentry)
• Superb written and verbal skills
• Recent Fair Housing and industry training.

Required work behaviors:

• Ability to work weekends, if applicable
• Must possess a valid driver’s license and be insurable for company vehicles.
• Spirited initiative and resourcefulness
• Entrepreneurial approach
• Remover of barriers
• Results focused.
• Accountable.

Additional knowledge/experience:

• 5 years of apartment maintenance experience or equivalent
• Certification or apprenticeship in areas of maintenance (e.g., HVAC, pool, electrical, plumbing, carpentry)
• Superb written and verbal skills
• Recent Fair Housing and industry training.

Physical Characteristics

The position requires the following:

• Bending, kneeling, and awkward positions, and confined spaces to install/modify jobs
• Standing: Carpet, tile, concrete
• Lifting 50 pounds
• Must possess a valid driver’s license and be insurable for company vehicles
• Standard vision, with or without corrective eyewear
• Standard hearing, with or without a hearing aid
• Operating hand tools (e.g., drills, sanders, saws, etc.).