What are the responsibilities and job description for the Automotive Service Advisor position at Pegasus CDJR LLC?
Job Description: Automotive Service Advisor
Location: Ennis, TX, 75119
Skills Required:
- Motivated
- Goal oriented
- Organized
- Driven
- Team player
Job Responsibilities:
- Interact with customers to determine their automotive service needs
- Provide customers with accurate estimates of service costs and timelines
- Communicate with technicians to ensure timely completion of service work
- Manage customer expectations and provide exceptional customer service
- Upsell additional services and products to customers as appropriate
- Maintain accurate records of customer interactions and service work performed
- Stay up-to-date on automotive industry trends and service techniques
- Collaborate with other team members to achieve department goals