What are the responsibilities and job description for the Restaurant Operations Lead position at Peggy Sue's Diner?
We are looking for a Restaurant Operations Lead to ensure all daily activities run smoothly and efficiently. Restaurant Operations Lead responsibilities include ordering kitchen utensils and equipment based on our needs, and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Responsibilities
- Calculate future needs in kitchenware and equipment and place orders, as needed
- Manage and store vendors’ contracts and invoices
- Coordinate communication between front of the house and back of the house staff
- Supervise kitchen and wait staff and provide assistance, as needed
- Keep detailed records of daily revenues
- Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
- Gather guests’ feedback and recommend improvements to our menus
Skills
- Work experience as a Restaurant Operations Lead or similar role in the hospitality industry
- Good math and reporting skills
- Customer service attitude
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
- High school diploma; additional certification in hospitality is a plus
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Experience:
- Supervising: 1 year (Preferred)
Work Location: In person
Salary : $19 - $22
