What are the responsibilities and job description for the Inside Sales Support position at Pella Windows and Doors of North Carolina and...?
This position will provide administrative support to the trade sales team in all areas of the business, including but not limited to: quoting, LRD management, service support, logistics, etc.
Hours: Monday to Friday 8:00 am to 5:00 pm
Pay: 38,000 to 42,000
Why work for Pella Windows and Doors of North Carolina and Southwest Virginia?
- Culture- We are a team oriented company. We believe in our employees and strive in improving the lives of those we touch.
- Benefits- Comprehensive benefit packages
- Growth- We believe in our employees and encourage them to grow both personally and professionally. As a company, we invest in our employees.
- Work- Life Balance- We take pride in our employees having a well work- life balance.
- Our People- Here you will work side by side with very knowledgeable people in the industry and build relationships that last.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist existing sales force managing order and delivery dates, and product & service related issues.
- Help initiate service and play a key role in maintaining the company's desired service level.
- Provide excellent customer service to both our internal and external customers.
- Responsible for supporting the Outside Sales Staff with bid preparation and order entry.
- Maintains a high level of quality on all calls and is knowledgeable of products, services and methods of delivery.
- Entering service and claim requests and other operational support functions will be required.
- Ability to work individually as well as in a team environment
QUALIFICATIONS:
- Organizational, social, and customer focus skills are necessary along with experience in office computer programs
- Great math skills are helpful along with the demonstrated ability to be creative.
- A high level of confidence
- Ability to read blueprints
- Deadline and Detail-oriented
EDUCATION / EXPERIENCE:
- Advanced working knowledge of Microsoft Office programs, Outlook, Excel and OneDrive
- College Degree preferred, but not required
- Prior Construction experience preferred but not required; i.e. blueprint reading
- Relevant experience of performing the above duties is required. Minimum 2 years of customer service or general business experience preferred
Benefits:
- Competitive Compensation
- 401k/ 401K Matching- 50% up to 6% after 1 year
- Profit Sharing
- Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
- Life Insurance
- 9 Paid Holidays
- Vacation/PTO
- Tuition Reimbursement
- Flexible Spending Account
- Employee Assistance Program
EEO Statement
Pella Windows and Doors of North Carolina and Southwest Virginia is an equal opportunity employer committed to a diverse workforce. Pella is committed to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Salary : $38,000 - $42,000