What are the responsibilities and job description for the Admissions and Registration Support Specialist position at Pellissippi State Community College?
Job Description
- Serve as the initial customer service contact for Student Services, providing assistance with all onboarding/enrollment questions and assessing student needs to provide direct assistance.
- Provide individual assistance to students, including analyzing and troubleshooting individual needs and assisting with online self-service accounts.
- Provide information to students, parents, staff, and the general public regarding enrollment and financial aid questions and requirements.
- Collect, scan, download, and note completed financial aid documents via various forms of electronic or non-electronic submission.
- Work with each student holistically to create social belonging, build rapport, and establish a positive mindset to increase student success and retention.
