What are the responsibilities and job description for the Enrollment Services Professional position at Pellissippi State Community College?
About the Job:
Pellissippi State Community College is seeking a skilled College Enrollment Specialist to support non-degree seeking students throughout their academic journey. As an Enrollment Services Professional, you will be responsible for providing comprehensive support in admissions, registration, financial aid, and advising for our students.
**Key Responsibilities:**
Pellissippi State Community College is seeking a skilled College Enrollment Specialist to support non-degree seeking students throughout their academic journey. As an Enrollment Services Professional, you will be responsible for providing comprehensive support in admissions, registration, financial aid, and advising for our students.
**Key Responsibilities:**
- Serve as the initial customer service contact for Student Services and assist students/parents with all onboarding/enrollment questions.
- Provide individual assistance to students including but not limited to analyzing and troubleshooting individual needs and assisting with online self-service accounts (view/change their personal information, apply for financial aid: FAFSA, state aid and scholarship applications, complete needed requirements).
- Function as a critical link between customers and PSCC by making referrals to student affairs, academic divisions, counselors, advisors, instructional staff and other PSCC staff members when needed.
