Strategic Account Manager - Communications

Reports To: National Sales Manager

Department: Sales

FLSA Status: Exempt

Salary Range: $75,000 - $105,000 Base plus incentives/commissions

Who We Are

Since 1963, Pelsue has been a leader in manufacturing worker safety products, specialty trailers, vehicles & satellite communication systems. We prioritize innovation, quality, and safety to deliver high-performance solutions for our customers.

Who You Are

The Strategic Account Manager role is key to the ongoing growth & success of more than 60 years of Pelsue innovation. You will have responsibility for maintaining & building on current key & strategic customer relationships. This role is pivotal in nurturing and expanding our client relationships, driving product adoption, and achieving growth. Strategic accounts are in the telecom, satellite communications, & first responder industries.

Essential Duties And Responsibilities

• Client Relationship Management: Develop and maintain strong, long-lasting client relationships, with key enterprise accounts
• Subject Matter Expert: Develop expert level knowledge on Pelsue products, to deliver tailored solutions to clients
• Customer Collaboration: Develop partnerships with enterprise level clients, and work in collaboration with them to deliver solutions to other end users
• Market Insights: Stay informed about industry trends, competitive landscape and client feedback to provide insight and recommendations to internal teams.
• Growth: Yes, we want it for you and the company.
• Metrics and Reporting: Ensure regular use of CRM to stay organized and position yourself and the company for success.
  
  

Competencies

• Ability to interact with first responders, corporate decision makers, executives and others at all levels of the organization.
• Proficient with using the Microsoft suite of products.
• Aptitude for technical specifications and the ability to deliver technical information in an easy-to-understand manner.
• Excellent communication, customer service & interpersonal skills.
  
  

Leadership Responsibilities

None

Work Environment

This position operates in both office and remote environments, requiring regular interaction with stakeholders and customers around the country.

Physical Demands

• Ability to travel and assist with setting up tradeshow booths.
• Regular standing, walking, and communication with team members.
• Occasional lifting of materials up to 50 pounds.
  
  

Position Type/Expected Hours of Work

This is a full-time, in-person position that will require occasional travel and extended hours as needed.

Travel

Travel will be required, with visits to customer locations, industry events & tradeshows.

Required Education And Experience

• Bachelor's degree in Sales/Marketing/Communications or related field (Preferred)
• 5 years of experience in sales and customer interaction in a B2B, municipal and/or government sales environment.
• Valid driver's license and clean MVR.