What are the responsibilities and job description for the Surgical Patient Specialist position at Pelvic Rehabilitation Medicine?
Description
Job Summary
Our clinic seeks a Surgical Patient Specialist to assist with various healthcare administration and relationship management tasks at our medical facilities. In this role, you will check patient eligibility information, obtaining authorizations, schedule and confirm appointments, and assist patients with the intake process. You will also help patients set up online accounts and perform data entry. Our ideal candidate has a postsecondary degree in a relevant field or several years of clerical experience, ideally gained from working in a medical office, hospital, or facility.
Duties And Responsibilities
Requirements and Qualifications
Job Summary
Our clinic seeks a Surgical Patient Specialist to assist with various healthcare administration and relationship management tasks at our medical facilities. In this role, you will check patient eligibility information, obtaining authorizations, schedule and confirm appointments, and assist patients with the intake process. You will also help patients set up online accounts and perform data entry. Our ideal candidate has a postsecondary degree in a relevant field or several years of clerical experience, ideally gained from working in a medical office, hospital, or facility.
Duties And Responsibilities
- Assist patients with entire intake process prior to appointment
- Validate patient information for eligibility purposes
- Verify insurance and necessary CPT codes for authorization
- Obtain authorization if needed
- Schedule appointments and follow-up visits
- Help patients set up online accounts
- Complete data entry and data management tasks
- Other duties as assigned
Requirements and Qualifications
- Associate or bachelor's degree in a relevant field or several years of related experience
- Basic computer and telephone proficiency
- Attention to detail
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking, and time management abilities