What are the responsibilities and job description for the Assistant GM - Quick Service Operations position at Pembroke & Company, Inc.?
Join one of the largest and most exciting Quick Service Restaurant brands as a key leader on their team in Kingston.
Are you an experienced and driven leader with a passion for success? We're looking for a dynamic Assistant GM - Quick Service Operations to help lead a high-energy team and drive performance in one of the biggest names in QSR. This is an opportunity to showcase your management expertise, develop a talented team, and make a real impact on the business. If you're a natural leader with a knack for motivating people and optimizing operations, we want you to apply!
What You'll Do:
As the Assistant GM, you'll be at the helm of day-to-day operations, fostering a culture of excellence and accountability while helping the restaurant run smoothly and efficiently. You'll play a key role in creating a thriving team environment, ensuring high standards, and driving business growth. Here's what you can expect:
- Team Leadership: Recruit, hire, and train top-tier team members to deliver exceptional guest experiences. You'll coach and develop your team towards success.
- Drive Sales & Performance: Develop and implement sales programs to maximize business opportunities and ensure sales growth.
- Operational Excellence: Maintain labor budgets, food cost targets, and brand standards while constantly seeking opportunities to improve operational performance.
- Data-Driven Decision Making: Analyze and forecast sales data to optimize staffing levels and meet business needs.
- Administrative Responsibilities: Handle payroll, scheduling, product ordering, and inventory counts to ensure everything is running smoothly and efficiently.
What We're Looking For:
We want a leader who's ready to take ownership of the restaurant's success and motivate a team to reach new heights. Ideal candidates will have:
- Proven Experience: At least 1 year of management experience, preferably in a quick-service restaurant environment.
- Effective Communication: Excellent communication skills, a professional demeanor, and a positive, solutions-oriented attitude.
- Team Development Skills: Ability to inspire and develop a team while upholding the brand's culture and standards.
- Operational Knowledge: Solid understanding of sales forecasting, budgeting, and the key drivers of a successful QSR operation.
- Availability & Flexibility: Ability to work 5 days per week (10-hour days) and the flexibility to adjust to the operational needs of the store, including weekends and holidays.
Additional Requirements:
- High school diploma or equivalent required; ServSafe Certification preferred.
- Must be able to work hands-on, including standing, walking, and lifting up to 50 lbs for extended periods.
Why You Should Apply:
- Growth Opportunities: You'll be a key part of one of the largest and most successful QSR brands, with plenty of room for growth and career advancement.
- Dynamic Environment: Work in a fast-paced, rewarding environment with a supportive team that’s committed to success.
- Leadership Impact: This is a leadership role where your contributions directly influence the success of the restaurant and the team.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
