Behavioral Health Manager

The Behavioral Health Coordinator is responsible for coordination of services and performing administrative functions to support integrated services, operations and programs, including Behavioral Health (BH), Medication Assisted Treatment (MAT), Substance Use Disorder(SUD), and jail transitions.

Essential Duties and Responsibilities

• Work with and collaborate with key PCHS staff and BH, SUD, MAT partners to develop, implement, and/or upgrade systems that affect and/or enhance the BH Integrated program
• Collaborate with jail partners on facilitating transitions in care
• Manage the required workflow of the BH, SUD, and MAT Program including scheduling requirements, case management, pill counts, prompting providers to check Prescriptions Monitoring Program database, and ensuring urine drug screens are completed
• Lead and participate in the integrated programs quality improvement and quality collaborative initiative outcomes
• Monitor and make recommendations for patient care, patient tracking, patient records management, data collection and quality/risk management systems.
• Review, evaluate, and make recommendations to the appropriate program directors regarding personnel, workflow, systems, equipment, and performance standards
• Participate in grant related program activities
• Collaborate with stakeholders to design and enhance coordination of care activities
• Makes, executes, and exercises independent judgement about management policies within scope of job description
• Partner with all other coordinators and managers to ensure the successful operations of the organization
• Responsible for preparation and delivery of employee performance evaluations in a timely manner
• Attend staff meetings, in-service meetings and participate in agency committees or task force activities
• Familiar with using electronic health record (Ex. Athena)
• Other duties as assigned

Supervisory Responsibilities

This position directly supervises the Nurse Care Manager, Data Collection Analyst, Nursing Assistants, and Behavioral Health Technicians.

Qualifications

• Two to five years of customer service experience (required)
• One to two years of directly related experience as a lead or supervisor (preferred)
• Valid driver’s license (required)
• Current medical assistant license (required)

Skills

Must have excellent communication skills. Ability to work independently and as part of a team; to receive and respond well to feedback. Possess strong interpersonal and problem-solving skills; time-management and organizational skills, including being punctual, responsive, and efficient. Perform job with professionalism and good judgment.

Work Environment and Physical Demands

With multiple locations and settings, PCHS’ work environment and physical demands vary greatly depending on the employee’s role. Essential job functions include the following: The employee is required to talk, hear, see, smell, sit and stand. The employee is frequently required to move around the facility; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Employees may be exposed to mechanical parts and moderate noise levels. Reasonable accommodations may be available to individuals with disabilities to perform their essential job functions.

Equal Opportunity

Peninsula Community Health Services is an equal opportunity/Affirmative Action employer and does not exclude persons from employment or application for employment from receipt of or participation in programs, activities, services on the grounds of race, color, sex, national origin, age, military status, marital status, religion, the presence of a physical, mental, or sensory disability, sexual orientation, gender identity, genetic information, victim of domestic violence, sexual assault or stalking, or any other characteristic protected by federal, state or local law.

COVID-19 Vaccination

PCHS requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding.

Make a Difference at PCHS

Join Peninsula Community Health Services (PCHS) in making a difference in people's lives and the surrounding community every day. PCHS exemplifies a culture of community service that is Patient Driven, Empathetic, and Staff Empowered. We are, a Federally Qualified Health Center supporting access to healthcare services (medical, dental, pharmacy, behavioral health) for Kitsap County, Mason County, and Rural Pierce County.

Our Mission

PCHS exemplifies a culture of community service. Our patients come from all walks of life. PCHS services are available to our patients without regard for ability to pay.

Our Vision

PCHS strives to eliminate healthcare disparities in our community. We have medical and dental clinics located throughout Kitsap and Mason and rural Pierce County and a dedicated team working together to create a care plan that’s right for you. We also bring that care directly to our patients who can’t easily make it into our traditional clinics through our mobile clinics, school-based health centers, and by partnering with our community service agencies to deliver care on their premises.

Our Guiding Principle

Here at PCHS, our guiding principle is to see and value every person. We believe all patients have the right to be treated with respect and dignity with an acknowledgment that this includes their cultural, social, spiritual, and personal values and beliefs.

Our Core Values

Every member of PCHS stands by our Core Values: Patient driven. Empathetic. Staff Empowered.

We are an employer of choice because we offer:

• Full comprehensive benefits including, health, life, disability, 403(b), CME allowance (specified positions), and more…
• Wellness benefits
• School loan repayment potential (providers only)
• Four- or five-day work weeks and flexible schedule—allows plenty of time for work/life balance (clinical staff only)
• Mission-driven—be a part of a group that truly cares about their community and has the goal to give back