Donations Specialist

Title: Donation Specialist

Classification: Full-time, Exempt

Salary: $68,700/year

Who we are: Peninsula Humane Society & SPCA (PHS/SPCA) is a local, private, non-profit charitable organization dedicated to animal welfare. It is our mission is to build healthy relationships between people and animals. PHS/SPCA is truly an open admission shelter, not only accepting many pet animals who might be refused at other shelters, but also taking care of injured and orphaned native wildlife from San Francisco through San Mateo and Santa Clara County. Our work means over 5,000 lives saved each year. The Community Engagement division develops/maintains relationships within the community to curate donations to fund many PHS programs, such as the HOPE Program. To learn more about us, visit www.phs-spca.org.

Who you are: You are responsible for processing incoming donations, managing diverse donation platforms, generating deposit reports and donor thank you’s, and then reconciling with the Finance team. You are passionate about animal welfare and would like to make a difference in the community and the lives of animals and people. Position is hands-on and must be performed on-site.

Essential Duties and Responsibilities include the following (other duties may be assigned):

Donation Processing

• Enter donations accurately in development database, prepare deposit slips and generate the appropriate correspondence in a timely manner.
• Manage monthly reconciliation process with Finance.
• Determine proper coding for incoming donations.
• Balance all donations to gift entry reports and reports to finance.
• Manage the Matching Gift Platforms:
• Enter in gifts from the 80 different platforms.
• Enter in MG wire transfer gifts (Brightfund, etc.)
• Complete individual compliance statements for each platform, as needed.
• Track Cybergrants (and the like) and their subsidiaries (multiple companies per matching gift platform.)
• Enter quarterly MG statements (like PGE).
• Enter all four United Way MG donations.
• Verify donations within each platform, allowing disbursements to PHS.
• Manage Pledgeling Foundation donations (evites, gift registries, Legacy.com obit donations).
• Manage Giving Basket donations (from Charity Navigator), both recurring and one time.
• Monitor and process the ACH & Wire transfer bank account donations.
  
  

Donor Thank Yous

• Prepare thank you letters and other correspondence, including tribute cards, in a timely fashion.
• Initiate thank you letter updates and adjustments for donor cultivation purposes.
  
  

Development Coordination

• Create and maintain written instructions related to the duties of the position, including but not limited to donation coding, processing, generating letters, etc.
• Determine when additional donor information or clarification is needed and make contact, while maintaining good donor relations and documenting all interactions.
• Own the PHS database de-duplication process, ensuring clean data in RE and related databases.
• Maintain Pawprint newsletter donor lists to ensure tributes and donor categories are recorded properly.
• Responsible for incoming and outgoing mail.
  
  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Upon hire, must complete a background check.
• College Degree; or 2 – 3 years of related experience and/or training; or equivalent combination of education and experience.
• Proficient knowledge of Microsoft Office and preferably Raiser’s Edge software.
• Strong communication skills, both verbal and written. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
• Possess strong organizational skills and attention to detail.
• Professional, enthusiastic and positive demeanor.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate ratio and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Possess a valid CA driver’s license with a satisfactory record to be insured by our insurance company.
  
  

Excellent Benefits Package Available

• Medical /Dental /Vision/Life/ Flex Spending
• Sick, Vacation and Holiday pay
• Employee Assistance Plan
• Retirement plan & employer matching
  
  

Available to all employees with pets:

• Free vaccines, spay/neuter, microchipping, and two pet adoptions
• Discounted euthanasia services/cremation, bloodwork, urinalysis, prescription food, and discounts at our retail stores.
  
  

For more information about our available job opportunities and how to apply, please visit our website at www.phs-spca.org/careers

The Peninsula Humane Society & SPCA is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. EOE/M/F/D/V/SO