What are the responsibilities and job description for the Service BDC position at Penkhus Motor Company?
Penkhus Motor Company is a solid family-owned and operated multi-store dealer located in Colorado Springs, CO. A recent increase in both new and used vehicle sales has created the need for additional employees to join our dynamic teams.
Responsibilities:
- Respond to customer website requests.
- Contact customers based on current marketing initiatives.
- Contact internet customers via email and phone to schedule a service appointment.
- Making outbound call, generate service appointments and log all customer comments.
- Reschedule no-show customer appointments.
- Schedule all future contact as needed.
- Generate emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
- Schedule follow-up contact if no appointment is made.
Benefits:
- Health, Dental and Vision Plan
- 401(k) Retirement Plan with Company 15% match!
- Life Insurance
- Paid Vacations
- Paid Sick Days
- Continued Education and Growth
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
